Solved is it just dead?

January 4, 2018 at 06:11:10
Specs: Android
toshiba Satellite not responding to AC or battery
black screen only
It was working on AC but icon showed battery. Checked connections. Unplugged and reconnected. Black screen. Satellite C55 B5100 laptop.

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January 4, 2018 at 07:00:58
✔ Best Answer
Try: Remove power cord and battery, press and release power button 4 or 5 times to discharge capacitors. Try again.
If this does not work then try plugging in but without battery attached and see if it works, this will prove if it is a shorted battery that is causing the problem. If starts, replace the battery.
If you know someone with the same brand and similar model then see if you can borrow the power adapter to see if it works with that. If it does, charge your battery and purchase a replacement power adapter. If you do not know of anyone who has one, you may be able to find a store that will allow you to try your machine with a new adapter to see if it works before you purchase.
If you are getting any sounds or lights let us know as they might point to something specific.

You have to be a little bit crazy to keep you from going insane.

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January 4, 2018 at 09:55:13
Worked a charm! Apparently I need a new battery ... much cheaper than a new laptop. THANK YOU so much for your help !!

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