Ion USB turntable not working with windows 7

Ion Usb turntable
January 26, 2010 at 18:57:52
Specs: Windows 7
I have a usb turntable and audacity software.
i can record, but the problem is that while recording, there is no volume...NOTE: using Sounds and Audio Devices to set playback device IS NOT AN OPTION AS THERE IS NO SUCH FEATURE IN WINDOWS 7. DOES ANYONE KNOW AN ALTERNATE HOOKUP METHOD?

See More: Ion USB turntable not working with windows 7

Report •

#1
January 26, 2010 at 19:33:18
USB devices may not work correctly when they're connected to certain USB ports e.g. ports in a hub or on the front of a desktop case. If you have a desktop computer, you may have an IRQ sharing problem you need to fix, or your power supply may be starting to fail.
See response 3 in this:
http://www.computing.net/answers/wi...

Also - if you are using a USB extension cable, some of them have inadequate wiring and will not work properly with some USB devices.
.......

It's probably the same situation as in Vista.

I'm assuming the drivers and associated software for your sound chipset are properly installed. If you have a brand name system that has it's original software installation, they are. If you installed Windows 7 yourself, or you installed the sound drivers yourself, they may not be.

If they are properly installed, there is probably an icon for it's brand in Control Panel - e.g. Realtek ..... or Soundmax ........, etc. (If that's not there, your sound software was not installed properly).
That's one of the places where you can adjust the volumes of different types of sound.

Control Panel - Sound
(If that's not there, your sound software was not installed properly).
Playback, Recording, Sounds windows.
Click on a device to highlight it, then Properties or Set Default is available.
The present volume setting is shown in bar graph form beside each device. If you what to change that, click on a device to highlight it, then Properties, Levels
When a device has been set as default, a green circle appears for the device with a white checkmark on it on the Playback or Recording window.
.....

Left click on the speaker icon in your taskbar lower right. Master volume.
(If that's not there, your sound software was not installed properly).
Click on Mixer there - same as Open Volume Mixer - see next.

RIGHT click on the speaker icon in your taskbar lower right.
(If that's not there, your sound software was not installed properly).

Open Volume Mixer - master volumes for the sound and for Windows

Playback Devices -
Recording Devices -
Sound -
The same as in Control Panel - Sound

NOTE that the mic volume is normally Muted - a red symbol beside the blue speaker icon when you select Levels. When a program is used that can use a mic, that's un-muted, and when you exit the program that can uses a mic, it's muted again.

Click on the blue speaker icon in Levels, or wherever it appears, to toggle Mute on/off .

The volumes for CD Audio, PC beep, Microphone, and possibly other things are in the Properties - Levels for the Speaker device.


Report •

#2
January 27, 2010 at 06:36:46
Thanks for the detailed response, BUT...all this did was completely kill the sound on my computer. I DID NOT TOUCH any physical connections, did not change any settings, just opened the volume mixer as suggested and looked around. I did not find any options (playback devices, etc.) that would allow me to proceed with my turntable installation, so I exited. Now I've got nothing for sound. Any idea as to what went wrong here? Note: Nothing is muted and Windows 7 is correctly installed.

Report •

#3
January 27, 2010 at 08:17:44
Make sure you have the turntable plugged into a USB port it should work fine in, as above.

Make sure you installed software for the turntable correctly.
Lots of USB devices require that you do NOT plug in the USB connection until AFTER you have installed software - you are often prompted to plug into USB while installing the software but it shouldn't be plugged in before you install the software.

If you didn't install the software for the device properly according to the manufacturer's directions, or if you aren't sure, un-install program listings you find for the software, BEFORE you try installing the software properly.
In Windows 7, where you un-install programs is likely the same as in Vista - Control Panel - Programs and Features.
In XP and previous, go to Control Panel - Add/Remove Programs, or similar.

.......

It sounds like the sound "drivers" were not installed properly.
Sound "drivers" almost always are not just drivers - there are usually associated programs installed along with them that must be installed properly too.
................

Windows often does NOT have the proper sound software built into it for your particular sound chipset.
The proper sound "drivers" - sound software - are/is on the CD that came with the mboard if you have a generic desktop system, and/or available in the downloads for your mboard model or brand name system model on the manufacturer's or brand name sysytem's web site . Every maker of sound chipsets has many different possible sound chips/chipsets - if you randomly get sound "drivers" from the web, it is quite likely the software won't work or won't work properly. If there is no sound software for your operating system (Vista "drivers" often work fine for Windows 7; 2000 "drivers" often work fine for XP) the sound chip/chiset maker's web site may have generic software you can install, however, you must make sure you get software for your particular sound chip/chipset - the model of the chip/chipset is often stated in the specs for the mboard model or the brand name system model, and/or in the mboard manual or owner's or users manual for a brand name system, or it may be evident in the description of "drivers" for other operating system, or if you have a desktop computer, the model is printed on the surface of the sound chip/chipset on the mboard.
....

The correct way to install the sound "drivers" is.....

- if you have already installed sound "drivers" and the software isn't working properly, or at all, un-install any program listings you find for sound software that's probably for the sound chip/chipset you have.
In Windows 7, where you un-install programs is likely the same as in Vista - Control Panel - Programs and Features.
In XP and previous, go to Control Panel - Add/Remove Programs, or similar.

- when you boot the computer and Windows finds a generic sound device while booting, DO NOT install the sound "drivers" at that time - CANCEL that, and continue on to the desktop (the same applies for many other devices, e.g. video "drivers" software)
(If you DO install sound "drivers" at that point, it is very likely at least some features of the sound software will NOT work properly, and the associated software that comes with the actual drivers may not be installed at all. If you DID install "drivers" that way, uninstall the listings for the sound you installed, BEFORE you attempt to install the same or other sound "drivers".)

- install the proper sound software from the CD that came with the mboard, or the proper download you got from the web.

- your sound software and sound should then work fine and be installed properly - if you were not prompted to reboot aspart of the installtion, do that to make sure that's fully installed.
......

NOTE that some recent mboards also have a sound device built into the main chipset.
If you have an unknown sound device, or possibly just an unknown device, in Device Manager, that may be what Windows needs the drivers for.

That built into the main chipset sound device is installed when you install the proper drivers for your main chipset, or it may be a separate installation, e.g. on the CD that came with the mboard.

Whenever you load Windows from a regular Windows CD (or DVD) from scratch, after Setup is finished you must load the drivers for the mboard, particularly the main chipset drivers, in order for Windows to have the proper drivers for and information about your mboard hardware, including it's AGP or PCI-E, ACPI, USB 2.0 if it has it, and hard drive controller support. If you have a generic system and have the CD that came with the mboard, all the necessary drivers are on it. If you load drivers from the web, brand name system builders and mboard makers often DO NOT have the main chipset drivers listed in the downloads for your model - in that case you must go to the maker of the main chipset's web site, get the drivers, and load them.


Report •

Related Solutions

#4
January 27, 2010 at 09:51:14
Thank you for your efforts, but this was about a hundred times more complicated than what I needed. Everything was working fine, except my turntable. Everything is installed correctly. I didn't touch anything, except as described in response number one. Now I have NO SOUND AT ALL on my computer, for unknown reasons. All I want to do is put things back the way they were before I entered this site. Since I didn't change anything, I have no idea how to undo the damage.

Report •

#5
January 27, 2010 at 11:57:08
"Everything is installed correctly. I didn't touch anything, except as described..... "

"....I did not find any options (playback devices, etc.) that would allow me to proceed with my turntable installation,..."

I may have mis-interpreted that. I was assuming you were not seeing the Playback and Recording devices there.
Is everything is as I described it in Response 1 - you see everything in Control Panel - (your sound brand settings), and Control Panel - Sound, and when you click on the speaker icon in your taskbar?

If you DO see those things, then your sound software is probably installed okay - something else is wrong.......

"Now I have NO SOUND AT ALL on my computer"

Obviously you must have done something un-intentionally to disable it because it was at least partially working after you had installed the turntable related software, previously. Anywhere I mention in Response 3 that has a place you can actually adjust the volume will Mute the sound if you click on the blue speaker icon there under where you can adjust it - clicking on the blue icon toggles that mute of the sound on/off - if it's muted there's a red circle icon beside the blue speaker icon.
At least one device in each of Playback and Recording must have the green circle with the white checkmark on it - the default device icon.
.....

Your initial problems first appeared when you installed (or attempted to install ?) the software for the turntable.

It's VERY important that you have the turntable plugged into a USB port it can actually work properly in (see Response 1) , and that you installed the software for it properly, WITHOUT plugging in the USB connection until you have installed software for it first if that applies, according the the manufacturer's directions (see Response 2).

You haven't said whether you installed "drivers" for it and then installed the Audacity software, or whether you only had to install the latter. You haven't said whether you followed the manufacturer's directions.

NOTE that sometimes the resident module(s) of anti-malware programs - a part that runs all the time scanning for suspicious activity - will interfere with the proper installation of third party software, the software will not install properly, and you may get no indication of that at all while installing the software.
To avoid that possibilty, you should always DISABLE the resident module(s) of anti-malware programs, BEFORE you install third party software (software other than Microsoft Updates, etc., that dis not come with Windows ), especially when it's a major or complicated software package.
E.g. if you are using the free or paid version of AVG, you should disable the Resident Shield in AVG's 's settings in Windows. In Norton (Symantec) products, there may be several things you need to disable, or set so they don't load for a specific short amount of time.
If you don't know how to do that, tell me which anti-malware software you are using.
When you are sure the software has installed correctly, re-enable the resident module(s).

It's quite possible that's your problem with the "drivers" software for the turntable or the Audacity software.
If everthing else seems to be okay, un-install the "drivers" software for the turntable if that applies, and the Audacity software. Unplug the USB to the turntable BEFORE you un-install that - if it must be connected while un-installing the software you will get some sort of message about that. Unplug the USB to the turntable BEFORE you re-boot the computer.
Then DISABLE the resident module(s) of anti-malware programs, BEFORE you install the software again - you MAY need to leave the USB unplugged until after the "drivers" software has been installed - if you're not sure, don't plug it in initially.
......

If all that doesn't help....

Go to Device Manager to see if anything is flagged as not working properly.
e.g. RIGHT click on Computer, select Properties - Device Manager

Go to System Information
e.g. click on the Windows 7 icon bottom left, type: msinfo32 in the Search box, press Enter.
On the left side, select Components - Problem Devices - anything there?

On the left side, select Hardware - IRQs

Nearer the top of the list where specific devices are listed for an IRQ, e.g. about IRQ 1 to 22......
The USB controller related devices use certain IRQs. No other devices should be using one of the IRQs the USB controller related devices use, unless it's a device that's definately built into the mboard. Do you see any instances where another device other than those is using the same IRQ as the USB controller related devices? E.g. a device that's on a card in a mboard slot.
If you DO, you must fix that problem. E.g. you may need to move a card that's in a mboard slot to another slot, in order for it to NOT share an IRQ with the USB controller related devices.
Then you need to re-load the USB stack in Windows.
See the first link in Response one for further info.

Symptoms:
When an IRQ for the USB controller related devices is shared with another device that is NOT a device that's definately built into the mboard, what usually happens is SOME USB devices work fine, SOME do not, especially likely if it's a more sophisticated device, other than a corded mouse, keyboard, or other simple device.
........


Report •

#6
March 7, 2010 at 10:00:23
Did you guys every get a fix for this?

I have had the same problem, but I have one additional
comment. With the USB turntable unplugged the sound on
my computer is fine. Plug the turntable in and all sound is
lost. This even happens when I'm playing MS sample music
(e.g. "Kalimba"). As soon as the turntable is plugged in and
Windows 7 has searched for and found a driver, the sound
goes off mid-song. Unplug the turntable USB and it comes
back. Interestingly, it makes no difference whether the
turntable is plugged into the mains or not!

BTW the driver Windows 7 assigns to the turntable is "USB
Audio CODEC". Windows says the device is working
properly and insists it is the most recent driver available.


Report •

#7
March 7, 2010 at 10:20:03
Dave SJ

Read all of my Responses in this Topic.


Report •

Ask Question