Solved internal lan connection problem for Gateway

July 14, 2011 at 14:18:26
Specs: Windows XP, 1.6Ghz/0.99 GB
I have a Gateway MX6920 laptop that I got recently from an owner that didn't have the original restoral disks. After checking out the laptop, I noticed that the internet would not connect through the lan on the laptop even when the internet was fine on my other computer. When I try to manually set up the connection it still doesn't work after I try to repair the connection. When I select 'repair' for the 1394 connection, it says "Windows could not finish repairing the problem because the following action cannot be completed: TCP/IP is not enabled for this connection. Cannot proceed."

I'm not sure what to do at this point as I have tried to change the settings, uninstall and reinstall, and disabling and enabling. I'm also not sure if it has to do with the registry or elsewhere in the OS. Please help!

Thanks in advance for any replies.
Daniel


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✔ Best Answer
July 14, 2011 at 16:06:30
Check in device manger fro Network Connection. If there are any with an orange question mark then you need to reinstall the drivers. The computer doesn't see it because there are no drivers for the Ethernet card. You will get the correct drivers from Gateway;s web site.

Stuart



#1
July 14, 2011 at 14:24:33
a 1394 device is not an Ethernet network device. It is called fire-wire and is s short range connection for connecting peripherals.

Assuming that you dove have a Network Interface Card installed you need to install drivers for it.

Stuart


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#2
July 14, 2011 at 15:30:52
Ah, ok. When I look at the devices that I can connect to the internet, all I have is a comcast WAN miniport and a wireless network connection, but I use neither. Is there a way to install the lan or would I have to completely reformat for a recovery that I will have to buy first?

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#3
July 14, 2011 at 15:54:12
On the lan port on the side of the laptop the orange light is on but no green light with the ethernet connection. The computer also doesn't seem to see the lan port. would that be because of an error in the registry? When I first got the laptop, it had a trojan on it when I did a scan...

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#4
July 14, 2011 at 16:06:30
✔ Best Answer
Check in device manger fro Network Connection. If there are any with an orange question mark then you need to reinstall the drivers. The computer doesn't see it because there are no drivers for the Ethernet card. You will get the correct drivers from Gateway;s web site.

Stuart


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#5
July 14, 2011 at 17:01:23
Ok. Thank you so much for replying and giving me valuable info. I tried loading up the drivers but still no luck because the nic still wont even show up in device manager.

I recently called the original owner and he said that the computer had crashed at one point from a trojan that had messed with the drivers and the devices, so I will most likely have to buy a restoral disk as a last resort.

Thank you again StuartS. :)


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#6
July 14, 2011 at 19:01:44
download this:
http://distrowatch.com/?newsid=06580

create a bootable cd, boot from it and see if you can connect.

larry


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