Installing PCI-E graphics card

August 24, 2013 at 02:35:18
Specs: Windows 8
I have a new i7 Win 8 (64bit) PC with onboard graphics. I want to run a second monitor but the DVI slot is only dedicated to DVI-D. I have purchased an ASUS GT610 with a DVI-I slot but it does not seem to install. Question is, if I disable onboard graphics and cannot get the new card to install, will I be able to see screen information from the (disabled) onboard graphics?

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#1
August 24, 2013 at 02:58:52
Hi jakspratt,

Please check if there is any option in BIOS to change the graphics to Auto. If you disable the onboard graphics and connect the video card, you should be able to see the screen. You would need to install the drivers of the video card to get better resolution and graphics.

You may refer to the link mentioned below as well:

http://www.wikihow.com/Install-a-Gr...

Thanks & Regards
Manshu S
#iworkfordell

message edited by DellManshuS


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#2
August 24, 2013 at 06:54:15
Thanks for that - I have looked in the BIOS and see that it is already set to AUTO, but the computer does not 'see' the card. I am worried that if I disable the onbaord graphics and then cannot get the new card to work, I will only have a blank screen and will not be able to see to re-enable the onboard graphics.

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#3
August 24, 2013 at 08:05:15
Hi jakspratt,

Please check if any BIOS update for system board is available from manufacturer. Update the BIOS and then try the video card.

Also, check the if the video card requires you to upgrade the power supply as well.


Thanks & Regards
Manshu S
#iworkfordell


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#4
August 25, 2013 at 09:42:34
PC is brand new so I can't see it would need the BIOS updateing. Graphics card does not stipulate what the PSU should be but it is a 500W model.

I left card in overnight but PC would not boot up this morning so I removed card and it booted up OK !

message edited by jakspratt


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#5
August 25, 2013 at 16:36:09
I BIOS update for a problem that is not specifically listed for a fix on the BIOS update page, is generally a bad idea. There is always the chance that a BIOS update can go badly and render the machine useless.

First, delete your current graphics driver from Device Manager. Then make sure that the graphics cad is plugged into the correct slot, try reseating it again to be sure it is fully inserted, make sure that all connectors are still fully plugged in after you are finished working in your system, and try booting to Safe Mode and update your graphics driver if you can get that far, or try booting into your BIOS to see if it is working at all.

It is possible that you got a bad graphics card or one damaged in shipping.

You have to be a little bit crazy to keep you from going insane.


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