Installing from HP Recovery CD, installation freezes 12%

March 31, 2016 at 11:44:32
Specs: Windows 7

Long story short - After following the dozens of other forum threads out there related to Installing from HP Recovery CD (or DVD) installation stalls and fails, I found a simple workaround and wanted to share (since there seems to be no other obvious solution for Windows XP , Windows Vista , Windows 7 , or Windows 8 ).

1) Find a friend that has a Dell computer (or Sony, or Asus, or Gateway, or Lenovo or anything except another Hewlett Packard HP computer)
2) Copy your HP recovery disks to that machine
3) Burn new recovery disks using that machine
4) Run properly burned recovery disks on the HP
5) Finally, don't ever by another piece of HP hardware again. Not because things fail - everything fails eventually - but because HP Customer Services repeatedly refuses to acknowledge problems or provide even half-decent customer support.

As simple as that! The OEM HP DVD burner is incapable of consistently reading certain elements of the disk it burned itself!

This worked first time for me - I hope this helps others reaching the end of their tether with HP.

See More: Installing from HP Recovery CD, installation freezes 12%

Report •

March 31, 2016 at 13:53:27
That will only work if you have similar hardware in both computers. Even then it is a crap shoot.

Report •

March 31, 2016 at 14:48:33
These days (and for a long time at that) HP, Dell and others customise their OEM and recovery disk to match the hardware - and bios - the disk was supplied with, or with which it is intended to be used.

There are those who claim you can use a Dell badged OEM disk to install the OS onto a non Dell system, or a Dell not quite the same as the one the OEM disk originally was intended for. They often turn up at clearance houses, on eBay etc. Whether or not they work - can't say as I've never tested any of them Personally if I buy a disk I want to know it will work - without having to fudge, tweak and so... And since one can download OEM and Retail ISO (legally) from MS approved sites - and use them with an existing key... why bother with fudges? And there are occasionally genuine MS OEM unbadged disks about too...

Appreciate the "fudge" disks may allow a cheap(er) source at times - as the may/will come with a valid key; but one needs to be careful nonetheless?

But which having said... Thank you for the info; it may be of use to someone anon...

message edited by trvlr

Report •

March 31, 2016 at 16:29:14
trvlr & OtheHill

I appreciate the interest in this matter and your preliminary responses, however, it appears that neither of you read my posting fully. Don't be too quick to be dismissive of this approach - I believe it will help thousands of users in a similar situation.

I am NOT advocating a Dell disk for an HP machine - simply to use an alternative machine make a GOOD 'read' of the poor-grade HP Rescue Disk and then make a high-grade copy of those files onto a new disk (using the the alternate machine). These then 'run like wind' in the original HP machine.

As easy as that.

Report •

Related Solutions

March 31, 2016 at 16:46:33
Your info is useful, which is why I "signed off" as it where with my last line or two.

Report •

Ask Question