Installing an external hard drive enclosure

June 11, 2009 at 09:14:37
Specs: windowsXP(sp2), 1.6ghz/1gig
Hi I got an external hard drive enclosure from a friend and this is the manual I found on the net http://www.zynet.com.tw/eng2007/dow... . I got no driver with it and the manual says I don't need it for XP but XP is not installing fully. It says that it is installed but there could be problems. I have had this trouble before with externals. It seems it always needs a driver cd and many other devices. Is there a way I can get it to work? The light goes on the device so it seems it is operational. I did try to get my Linux box to see the hard drive and it did but it doesn't show the contents.

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


See More: Installing an external hard drive enclosure

Report •


#1
June 11, 2009 at 11:15:56
What are your USB ports? 1.0 or 2.0?

EEOC


Report •

#2
June 11, 2009 at 12:36:31
Remove the master.slave jumper and try again.

"Best Practices", Event viewer, host file, perfmon, antivirus, anti-spyware, Live CD's, backups, are in my top 10


Report •

#3
June 11, 2009 at 20:02:53
The ports are 1.0 and the enclosure is for 2.0. A little applet comes up and says that the device would run faster on a 2.0 port but I don't have any spare. I do have a 2.0 hub though....but if that is plugged into a 1.0 port would that really be 2.0? I have had many 2.0 devices works anyway despite the ports are 1.0. I think the first two onboard usb ports are 2.0 but the mouse is in one and the webcam is in the other? Can't remember if I actually could find out wether those ports were enhanced or not. I have reinstalled windows so many times on that machine it drove me nuts.

Yes I did think after the first try that it might be the jumper and I removed it after the first try. I tried again but now I am getting nothing when I plugged it in.

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


Report •

Related Solutions

#4
July 17, 2009 at 04:09:04
Hello can anyone help???

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


Report •

#5
July 17, 2009 at 04:28:45
I just opened up the case to make sure there is no jumper. There isn't. The external drive doesn't mount with linux or windows. Not showing anywhere that I can see.

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


Report •

#6
July 25, 2009 at 20:17:33
what size hard drive are you using? I have a hard drive enclosure ( coolmax ) and have used them for years. Just recently I purchased 2 Western Digital 160G drives and for some reason they didn't work in my enclosure. I currently have an old IBM 40G hard drive in the enclosure and it works fine.

Go figure.

BTW, I just ordered a Seagate 160G drive to see if it will work. Maybe it's the manufacturer.


Report •

#7
July 25, 2009 at 20:58:43
I think it is either a 20gig or 40gig?
Yeah I get what you mean about when it was made for what generation of hardware. I think the enclosure is from the same era as the hard drives. I found the enclosure as I go to this rich area of Sydney where they have council cleanups and people are supposed to throw out fridges and stuff like that but they through out more than that. Ultimately I don't know for sure that the enclosure or hard drive work. I don't remember the history of this hard drive as i come across so many of them ...either given to me or i pull out of a machine when I am in that council area. Ah so it might be manufacturer too....MMmmmmm ok well I can keep it for another hard drive and test it later.

So no jumpers when a hard drive is in an enclosure....is that it?

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


Report •

#8
July 25, 2009 at 21:54:51
On MY External enclosure \, the pin MUST be set to <u>master</u>. Try that if you haven't already, Then try another drive. If another drive doesn't work, the enclouser might be faulty. You could also try a different USB cable if you are unsure about whether or not the one you're using works.

Also, as I recall, I've had a simliar issue and I resolved it by reformatting the HD. Windows would not detect the drive so I had to download Partition Manager. Simliar programs will work. You can also try (on XP) Control panel > Admin Tools > Comp Management > Disk Management. That may allow you to reformat.


Report •

#9
July 26, 2009 at 01:38:55
oh some good tips there...thanks KnuX.
I have Ultimate Boot CD that has heaps of tools on it like formatting etc. I have some other usb cables so will try that too!
I will try it on XP first as I am not experienced enough to do that yet on linux.
Will get on it tomorrow as now I have to go out and find some lovely techie stuff ....there is a council zone nearby where people chuck out heaps of unwanted computer stuff so I get out there with my trolley and say 'thanks rich people'!!!! He he

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


Report •

#10
July 26, 2009 at 10:06:32
WAIT !!!
I totally forgot this and may have been too hasty in returning those 2 drives.

One thing that has always worked to get a hard drive of any kind to work with an external enclosure is this:

Open your computer and connect the drive as a slave ( like on the same ribbon as your main drive ) Just as you would do if you wanted to use it in your computer as a secondary drive.

Then reboot and go through the process of formatting the disk.

Then pull it and use it in your enclosure.

It seems that there is some formatting that is more easily done this way, rather than via the USB port. There are probably many programs that will do the formatting via USB, like ultimate boot disks, etc. But this is how I've done it in the past. However, I'll try an ultimate BD first, just to see.

New disks require some formatting.


Report •

#11
July 26, 2009 at 10:30:46
Ah ok will try that if the UBCD doesn't do the job. Cheers!!!

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


Report •

#12
July 26, 2009 at 10:50:52
You don't need to do that. Just look for the external drive in Disk Management and partition & Format it there. It will then show in My Computer.

If you are using 3 1/2" drives you are also using an external power supply aren't you?

Older external enclosures were not 48 bit LBA compliant. That means the largest hard drive they could configure was 127GB. Newer enclosures should theoretically be able to configure any size drive but that doesn't seem to be the case with some models.


Report •

#13
July 26, 2009 at 10:55:27
Yes I looked there and it is not mentioned/listed in Disk Management. That is the problem!

Yep it has an external power supply.

It is not a large hard drive. 20-40gig I can't remember.

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


Report •

#14
July 26, 2009 at 12:43:17
Then try partitioning the drive internally, like jabooters suggested.

Report •

#15
July 26, 2009 at 14:22:24
I had the same problem. Device manager wasn't finding the drive so traditional format wasn't possible.

OtheHill gives some interesting info ( above ) about older enclosures not accepting drives bigger than 127G. I'll have to check out if my enclosure is 48 bit LBA compliant. I hadn't known about this before, so many thanks for the info OtheHill.

*All* other drives ( they were all below 127G ) that I threw into the enclosure worked perfectly, even some pretty old ones.


Report •

#16
July 26, 2009 at 21:01:51
OK will format internally. That is the best thing. Will get to it later today. Phew exhausted form a good techie trash hunt last night. Got a few things like ram, wireless card, mac OSX cd's, 2gig thumb drive etc.

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


Report •

#17
July 30, 2009 at 12:24:29
Okay, this is what I did and it worked fine.
Note: you may be able to do this via your enclosure but I did it by connecting the drive in my computer, as I mentioned above.

I got the following info online, BTW

go to control panel, view classic control panel, then double click administative tools, then computer managment, in the main window double click storage, then disk managment. now you will see your new drive listed as new unformated. right click it and select create partition. make it the size you want(if not all) can make as big as you want then create another with the rest or the unpartitioned space. now you can right click the and select format, pick fat32 or ntfs, what ever you like. now they will show up in the my computer screen and you will be able to use it.


Report •

#18
July 30, 2009 at 12:48:57
jabooters

Response #12 already covered that.


Report •

#19
July 30, 2009 at 15:12:06
OtheHill

I thought you meant via the Device Manager, which won't work. I've never before used "Administrative Tools" to format a disk. So I thought others might have the same problem.


Report •

#20
July 30, 2009 at 17:34:48
I stated Disk Management.

Report •

#21
July 30, 2009 at 20:19:14
Hi everyone thanks for the help but for some reason formatting from inside windows won't work because with the hard drive attached as a slave for some reason the system won't boot. It gets as far as that first page/text whatever it is called. and only the first few lines .....sorry hard to remember as that was two days ago and I feel the drive is somehow causing the problem so I will give up on the damn thing. I will just try and grab another drive that I know is working and try again. I did have the jumper set as slave and tried it in other whatever (sorry I don't know the terminology) but still the system would not boot. Sometimes from memory when the jumper was obviously not set as slave then the system would tell me so and even list the drives differently and then other times nothing was listed and it would just stop around that part where it is telling me how much ram there is.
Anyway i come across a lot of drives in my adventures so I will try again when I do to see if this enclosure is working and will remember things like only putting old drives that are around 40/20gig in it plus no jumper.
Sorry my descriptions are not much good but I am drastically busy with a course(Final Cut Pro) that is taking every bit of energy to get through.
Thanks guys!

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


Report •

#22
July 31, 2009 at 06:52:44
If you connected the second hard drive jumpered as Slave then the primary hard drive on the same cable MUST be jumpered as Master. The present jumper setting of the primary may be CS (cable select) or Master alone, if a Western digital drive.

You can also use CS on BOTH drives on the same cable.


Report •

#23
July 31, 2009 at 06:56:10
Yep I checked all that OtheHill

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


Report •

#24
July 31, 2009 at 16:52:30
The hard drive may be too large for your BIOS to handle.

Report •

#25
July 31, 2009 at 21:50:08
Only 20 or 40gig hard drive

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


Report •

#26
August 6, 2009 at 09:15:18
Also, you need to change the bios ( accessed during startup ) to change "secondary drive" from "off" to "auto".

In other words, you need to activate the drive via bios.
Did you do that?


Report •

#27
August 6, 2009 at 09:19:16
Yep that was done....well I have another spare hard drive so I will try as soon as i get time to see if that works with the enclosure

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


Report •

#28
August 8, 2009 at 04:06:40
Hi jabooters
How do I activate the drive in the bios? Do you mean if the drive is inside in the machine or as an external in the enclosure? I got another hard drive(I think a 10gig) to test and it is in the enclosure right now. The first time I tried to get somewhere windows said that there was a new usb mass storage device and then the next thing it said that it was not installed and may not work. Something like that. Anyway looking at the bios now with the drive attached/on and the drive is not listed but not sure where it should be. There is a part that says 'IDE Devices' but that only lists what is inside the machine not something that is usb connected.
I looked at USB Controller and that is enabled. I looked at USB device legacy support and that is enabled. In the boot device priority is it not listed. The system is also protesting during booted. Can't quite explain but it is super slow(got 2gig of ram as of today) when the enclosure is connected and stops at the page that lists everything and goes no further. Next boot the enclosure is turned off but the usb cable is still in the machine and the machine boots into windows properly.
Then i put it in a different port and:
'Found new hardware-usb mass storage device.....afterwards 'this device can perform faster if connected to hi speed usb 2.0 port.....(forgot to put it in the usb 2 port) ...then I tried another port(usb 2.0) but that last thing that happens is something like that the device might not work properly. The whole thing goes too fast to write it all down.
I went again into 'computer management' and 'device manager' and the drive is not listed.
Now I tried another port and I am geting 'usb device not recognised......' I click the message and the list that is there says 'usb device not recognized-one of the usb devices attached to this computer has malfunctioned and windows does not recognise it. The location of the device is show in bold type.
- USB root hub(4 ports)
unused port
unused port
UNKNOWN DEVICE
Unused port

Recommendation-try reconnetcioning the device . if windows still does not recognise it replace the device.' then there is a close button.

I have tried over and over again but i keep getting the same results.

I hope i make sense with all of this as it is all new to me.

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


Report •

#29
August 8, 2009 at 06:04:18
rap

I think jabooters is referring to connecting an internal drive to one of your IDE controllers. There may be two IDE controllers and each one can connect two IDE ATA/ATAPI drives.

To go back some ways it was suggested that you should partition and format the hard drive BEFORE installing it into the enclosure.

An unformatted drive in an external enclosure may not show in My Computer.

Are any of the drives you have tried already formatted. Keep in mind that Win98 can't read NTFS file system.

This thread has gone on far longer than necessary. Post all details of all the hardware you are using so that whatever the problem is, it can be identified.

Are you sure all the drives you have tried are working?

You are connecting both data and power connectors from the enclosure to the hard drive? Usually removing all jumpers from the drives works best. Some older drives might have jumpers to limit capacity installed on the back of the drive. Remove them if present.

The enclosure is being powered by 120VAC?

Power switch on enclosure is ON?


Report •

#30
August 8, 2009 at 08:16:14
Ok so that is what he meant....sorry just trying probably the same things over and over again. Will be a few more days before I have time to get inside the machine and hook this newly aquired hard drive into the seconday position.
Yeah I did what you said with the other drive and it is not recognised in windows. I have windows xp. I am getting different drives from people not really knowing if they are working or not sorry. I am not able to buy new drives and most of what I have is reused from somewhere else.
What hardware details do you want? Or should I say how much details do you want? I have I think SIW and some other diagnostic tools installed that tell a great detail about hardware.
Yep the jumpers are removed when i put the drive in the enclosure. Yep everything is connected to the drive inside the enclosure. Just checked and no other jumpers are present on either drive i was testing out.
I think we use 240v in Australia?!
Yep power switch is on and there is a green light to confirm this.

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


Report •

#31
August 8, 2009 at 08:35:49
Well, you have gotten the enclosure to install, is that correct?

You are connecting to a WinXP computer, is that correct?

You have AC power to the enclosure? Can you feel/hear the drive spinning up?

If the above applies then try going to Disk Management again. Expand Disk Management to full screen. Is the external hard drive now showing somewhere in that screen?


Report •

#32
August 8, 2009 at 20:09:15
No what made you think that???
Yes connecting to an winxp computer.
Yes have it connected to the ac power adapter. I am not sure i am hearing the drive. There are too many noises where i live.

I have expanded disk management to full screen and the drive is not there.

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


Report •

#33
August 8, 2009 at 21:14:13
"The ports are 1.0 and the enclosure is for 2.0. A little applet comes up and says that the device would run faster on a 2.0 port but I don't have any spare"

The above is from #3 response. That indicates the enclosure was seen by Windows.

Try powering the hard drive by connecting it to internal power in the case. Hold it in your hand so you can feel it turn. If you have more drives try another one. If you can feel a drive turn then install to the external enclosure.


Report •

#34
August 9, 2009 at 01:19:38
Sorry no there has been a change since then ...I put in a usb 2 pci card. I did post that somewhere i think. That last post where i describe about how the system said that the device wouldn't work properly at first was because i accdentally put it in a usb 1 port and then I tried the usb 2 port/hub/card whatever. Which explains the next part where you state windows did at first see the drive...but then i said that the drive wouldn't work properly. After that I checked(with the drive still plugged in) that device manager and computer whatever and they don't see it.
Yes I will get to putting it inside the machine in a few days. It is very exhausting hauling the machine out from it's position and i have a busy time ahead in the next two days. I as usual am not very well and all that bending over the machine is full on. Will post back when I get to it.
Thanks :0)

"The meaning of life is to be happy and useful" Tenzin Gyatso the 14th Dalai Lama


Report •


Ask Question