Installed new DVD disc in the drive to back up

January 27, 2020 at 12:02:05
Specs: Windows 10 Pro 64 bit, I7-4770; 16GB RAM
windows can't read the disc in drive I:\
Can not access- read, write to the new CDR or DVD disc,
Never had this problem before

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January 27, 2020 at 14:21:50
Is the drive internal or external?

Is the drive detected by windows?

Does the drive “see” a recorded cd/dvd OK?

If an external drive try a different cable?

If windows won’t see any disks, try running a cleaner disk in it. It might simply be the twin lens system is dirty, and a cleaner disk may resolve the problem.

message edited by trvlr

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January 28, 2020 at 00:45:07
Check in device manager to see if any problems show there.

Was this same drive working OK previously? If so, did you make any changes to the system that may have affected it?

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