Inspiron 4000 won't start

Dell / Inspiron 4000
April 16, 2009 at 22:08:41
Specs: Windows XP
I recently bought 2x256MB SDRAM SODIMM modules (unbuffered, non-ECC) to replace my existing 2x64MB modules in my Dell Inspiron 4000 laptop. However, the computer doesn't even start at all! Is there any way of running a diagnostic on the computer? On the modules? I even tried plugging them in one at a time, switching sockets for each one. What's my best option? By the way, I do have the latest BIOS installed (A23).

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#1
April 16, 2009 at 22:22:55
"What's my best option?"

Return it & buy compatible RAM.


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#2
April 16, 2009 at 22:37:40
That's the problem... it IS compatible.
All the specs check out perfectly fine (see http://support.dell.com/support/edocs/systems/ins4000/en/sm_en/specs.htm#1097730) Any other solutions out there?

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#3
April 17, 2009 at 14:01:32
If it was compatible, it would work. You more than likely bought high density RAM & your system requires low density. There's no way to make it work other than to replace it.

http://support.gateway.com/s/tutori...

http://www.kingston.com/tools/umg/u...


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#4
April 17, 2009 at 14:57:01
Sorry, I'm positive that they are low-density modules. I have tested each module seperately and still, the computer won't start. I'm just finding it hard to believe that I received TWO DOA modules at the same time from an ebayer with 99.1% positive rating.

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