Solved In normal mode my computer will not work properly.

December 12, 2013 at 12:52:29
Specs: Windows XP
It is extremely slow at doing anything. Like refreshing opening control pannel or documents, everything. When you go to IE the programs stop responding. It will not even print because it is running so slow that it makes the printer just keep repeating itself. I can only use my computer in Safe Mode and you can not print in Safe Mode. I am a homeschool teacher and I need to be able to print. Please help!!!!!!!!!

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#1
December 12, 2013 at 13:27:33
✔ Best Answer
What kind of processor do you have? How much RAM do you have and what kind is it? What OS are you using? What version of IE are you running? Have you had problems like this before? You'll have to give us a little more info for us to really help you.

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#2
December 12, 2013 at 13:34:08
Along with basic information about your PC, tell us when the problem started ... has it always been this slow, unable to print, etc? What, if any, antivirus program are you running on the PC? It's possible you have been infected with malware of some kind.

1 Corinthians 15:3-4


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#3
December 12, 2013 at 13:46:56
From shut off. Turn the computer on tapping F8 a few times. that should bring up the safe mode etc options, choose safe mode with networking. It will load into the account in safe mode and you should have internet still. Download, install, then let malwarebytes update, you can bypass the real time trial. Run a full scan and remove all that it finds(fastest is to right click and "check all items"), you may have to restart. Let it restart back into normal mode and see how it is. here is the link:

http://download.cnet.com/Malwarebyt...

and to check for root kits you could run this quick scan also when it loads up. Kaspersky tdss
http://usa.kaspersky.com/downloads/...

see if those help

To err is human but to really screw things up, you need a computer!

message edited by HopperRox


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#4
December 12, 2013 at 13:53:49
If your computer has search conduit, or some kind of registry optimizers go into the control panel, add/remove programs and try uninstalling them.

To err is human but to really screw things up, you need a computer!


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#5
December 12, 2013 at 14:54:05
Sounds like a virus/malware to me, but that is just speculation at this point. First thing I'd do is go to Safe Mode and run an antivirus scan on your computer (assuming you have antivirus software on the computer). Even while that's running, you can download MalwareBytes - a great program you can get for free - update it and run the scans. Also, download the program CCleaner - again a great program and for free - and update and scan your computer. After that, login to normal mode and run the scans there as often these programs might have reduced functionality in safe mode.

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#6
December 12, 2013 at 16:15:57
Hi Rena30,

'It is extremely slow at doing anything.'
Is your hard drive full?
Click on start/my computer and see how full it is. If it is full you will have to delete some files or programs, etc to gain more space so the PC will function better.
Along with Malwarebytes which was suggested, I would suggest that you also run adwcleaner:
http://www.bleepingcomputer.com/dow...
run it and let it remove all toolbars. That may also help.

HELP in posting on Computing.net plus free progs and instructions


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#7
December 12, 2013 at 18:49:57
I agree that the first step is to install, update, and run Malwarebytes in Safe Mode with networking. remove all it finds.
Restart.
Run Disk Clean Up. Computer, right click on your hard drive>properties, choose Disk Cleanup, select all OK and OK to run it. It might take a while to show you the options and again to complete, depending on how much junk is bogging things down.
Remove programs from starting with Windows. Start, Run, type msconfig, go to Start tab, uncheck all except Microsoft labeled programs and your antivirus program, Apply and let it restart the machine. Anything you find that you really do want it to start with Windows, you can always repeat and add a check mark back again for that program.
If these steps do not get you flying again, post back results for more advice.

You have to be a little bit crazy to keep you from going insane.


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#8
December 12, 2013 at 19:22:44
You might want to do a SMART test on the hard drive as well. Failing hard drives will cause a computer to be extremely slow.

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#9
December 15, 2013 at 08:23:47
NT56erbx, I do not know where to find all the information you are asking for. My computer has been doing this for about a year. I have always just used safe mode to find what I need and then I go into normal mode to print. It has only stopped printing the last couple of days.

Thank you all so much for the help, I am going to try to follow some of the advice and see what happens.

message edited by Rena30


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