IBM 32 why does my Laptop doesnt start any more ?

July 10, 2017 at 23:29:44
Specs: Windows XP
suddenly went dead Lap Top just closed down .when restardet came a Black Notice saying :deinstall all new and Old Hardware and software.Deaktivate Bios-Options like catching and shadowing.Restard anew F8-to get wider Startoptions to choose secure Mode (when you have to choose choose loading from deaktivated Mode to deaktivate Komponents ) since i didn'T know what BIos meant i tryed several Times F8
and ones for short the Desktop appeared ,but when i wanted to enter my Avast seccurity Program it shut down again - and did soseveral Times .Now even with the F( the lap top want start .

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#1
July 11, 2017 at 01:01:42
Hi Lively,

am wondering if you re entering *SAFE MODE* correctly, as you mention F(, which suggests you are using the F9 key.

To enter Safe Mode, as soon as the Laptop begins starting, keep tapping the F8 key.(repeat F8) You may have to try more than once.

If you succeed in loading Safe Mode, go into its basic mode, e.g without Network Support etc. and stay away from Avast during this.

Then try running a few simple task, such as looking in Folders, opening Text Files with Notepad or Wordpad. Then try restarting into Normal Mode.

If successful, you should be able to continue as normal.

The warning notice you received seems rather suspicious.

Good Luck - Keep us posted.

message edited by Mike Newcomb


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#2
July 11, 2017 at 07:28:53
Malware often turns off your antivirus. If you can start the computer in Safe Mode then let us know so that we can try to help.

Always pop back and let us know the outcome - thanks


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