Solved I need a app to restore a Chromebook desktop.

May 13, 2020 at 19:57:04
Specs: Chrome, 16 MB
The desktop suddenly became a mess of colors covering the entire screen. Several venders advised that Google used to have an application to do correct this. No more.

See More: I need a app to restore a Chromebook desktop.

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✔ Best Answer
May 14, 2020 at 09:30:48
You didn't mention the make/model but have a look at this: https://us.answers.acer.com/app/ans...


#1
May 13, 2020 at 20:58:36
To isolate the problem, test with another monitor, Usb connection can be used as well.

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#2
May 14, 2020 at 08:40:14
Thanks for the reply. I'll try it later this PM and let you know.

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#3
May 14, 2020 at 09:10:45
If you can, it might help to take a photograph of the screen
with a camera and upload the photo to a place that we can
download it from, such as fileconvoy.com or imgur.com.
It can be difficult to get a good photo of a screen, so it might
take a few tries.

-- Jeff, in Minneapolis


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#4
May 14, 2020 at 09:30:48
✔ Best Answer
You didn't mention the make/model but have a look at this: https://us.answers.acer.com/app/ans...

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#5
May 14, 2020 at 18:01:59
I asked for the photo of the screen not knowing about the
specific problem with the Chromebook update that riider
linked to. I thought a video hardware problem was likely.

-- Jeff, in Minneapolis


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#6
May 14, 2020 at 18:08:44
Thanks for the link. Mine is Samsung Model XE303C12. This is from when they first came out.
So, does not apply for me. Thanks again.

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#7
May 14, 2020 at 18:18:56
Tried with another monitor. Didn't have (lost) my usb to usb cable but used HDMI to HDMI. Sadly the external monitor mirrored the same. Thanks.
CBennett

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#8
May 14, 2020 at 18:25:44
"Sadly the external monitor mirrored the same>
Perfect, now we have eliminated that possibility.

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#9
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#10
May 15, 2020 at 04:21:01
It's always good to eliminate dust, but wouldn't one way be
to ask if the problem only shows up after the computer has
been on for a time? Do chromebooks load a video driver
like Windows does? If so, I wonder if the problem shows up
when the video driver is started, or as soon as the screen
turns on, or a minute (or two or three or ten) later.

-- Jeff, in Minneapolis


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#11
May 15, 2020 at 07:56:00
Don't know about driver. But, the OS is on Google's server system. Similar to in the 90s WebTV, later MSNTV.

The screen is messed up as soon as it turns on.

Due to the age of this item, I may just recycle it, and be done with it.
My thanks again to all who helped. You're a good group.

CBennett


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#12
May 15, 2020 at 18:24:07
> The screen is messed up as soon as it turns on.

I don't know enough about the Chromebook to be sure,
but on other computers that means a hardware problem
in the video processor.

-- Jeff, in Minneapolis


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