i installed a sandisk memory stick and it froze my computer

Sony Vaio vpcea36fm/p pink notebook
January 10, 2012 at 05:40:41
Specs: windows 7
Startup repair can't fix it. I don't even know what to do or what to save if I want to do a restore from factory settings please help me

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#1
January 10, 2012 at 06:32:01
Start Windows in safe mode, save your documents, pictures, music, bookmarks and emails etc. to a different drive, then run the factory recovery.

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#2
January 10, 2012 at 06:47:29
It gets stuck in safemode it loads
Windows\system32\config\system
windows \system32\ntoskrnl.executive
Windows \system32\hal.DLL
But gets stuck then at bottom it says please wait
Also at top above loading windows files it look like the screen is distorted
Weird

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#3
January 10, 2012 at 07:15:33
OK so ran diagnostic quick test and nothing wrong then try to open in safemode takes me to the black windows start up screen then try to open with enable boot logging and takes me to the same black screen uggghhh

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#4
January 10, 2012 at 14:28:29
"I don't even know what to do or what to save if I want to do a restore from factory settings please help me"
are there files on it you don't want to loose?? pictures, docs, ect...

larry


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