I have an hp 625 laptop the usb port are nit working

July 20, 2015 at 09:27:29
Specs: Windows 7, 4GIGABYTES
I HAVE AN HP 625 LAPTOP THE USB PORT ARE NIT WORKING. I HAVE RE INSTALL IT THINKING IS VIRUS INFECTED BUT AFTER THE INSTALLATION US PORTS CAN CHARGE MY PHONE BUT WOULDN'T RECOGNIZE ANY USB FLASH DISK. HELP ME

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#1
July 20, 2015 at 09:39:31
First... Please do not use caps when posting (except where appropriate); it makes it harder to read, and is considered as "shouting"...

I HAVE RE INSTALL IT THINKING IS VIRUS INFECTED

Do you mean you re-installed the operating system; and if so, how did you set about that? Also why did (do?) you think you had a virus?

re' usb ports...

Check in the Device Manager window to se what shows there - re usb ports; are there any yellow exclamation marks?

http://windows.microsoft.com/en-gb/...

This link is a little clearer about it perhaps:

http://pcsupport.about.com/od/windo...

usb devices are at the bottom of the list...

Also is there any other computer around with which you can test the usb flash drive; to check it can be accessed OK elsewhere?

message edited by trvlr


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#2
July 20, 2015 at 11:45:54
After you installed Windows 7, did you load all the drivers?

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#3
July 20, 2015 at 19:17:14
You may just need to reinstall the chipset drivers for the motherboard from HP's website.

You have to be a little bit crazy to keep you from going insane.


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