i have a white shadowy line across my laptop screen

Sony Vpcz22shx/x vaio z series laptop
August 27, 2013 at 14:36:30
Specs: Windows 7
white shadow line across screen has just appeared on my laptop??? is there anyone experienced the same problems out there thank you

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#1
August 27, 2013 at 14:41:21
Doubt I can help but for others try to describe this line a little better. Is it vertical or horizontal (assumed) and how wide? Does it change in any way if you tilt the screen back and forth?

Always pop back and let us know the outcome - thanks


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#2
August 28, 2013 at 01:12:36
Hi arifvalli,

To isolate the issue, you can connect an external display(TV or Monitor).

If the display works fine on the external display it is an issue with the laptop lcd assembly.

You can confirm the same by opening BIOS page on the laptop display.

Thanks & Regards
Manshu S
#iworkfordell


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#3
August 28, 2013 at 07:20:33
Re #1
The reason I mentioned tilting the screen is because sometimes the cable connecting the screen to the computer gets damaged where it hinges due to use.

Re #2
Yes, it is a very good suggestion to try an external monitor if one is available. By doing so it will tell us whether you have a hardware or software issue which is uncertain right now.

Always pop back and let us know the outcome - thanks


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