i have a WD my passport ultra 1TB, my pc cant recoganis it

January 4, 2014 at 19:30:47
Specs: Windows 7
hi there, my computer doesn't detects my passport ultra WD. 1TB
could you please help me solve this porblem as i would like to save all the data from my personal pc to the WD my passport and my pc does detects it but when i want to save the data it doesnt give me a option to save on my passport


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#1
January 4, 2014 at 20:16:59
when did this problem start? did it ever work and did you use the safely remove icon to do so on the toolbar
IE safely removing when it said it was ready thats how i so mine
Davidw

message edited by Davidw


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#2
January 5, 2014 at 07:23:27
also you can go to western digitals website and find out there how to save to it.

Davidw


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#3
January 5, 2014 at 07:50:15
Look for the external hard drive in Windows Disk Management. If it shows up there, post all the information listed there for that hard drive.

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#4
January 6, 2014 at 05:24:05
Has the drive ever been used before? It needs to be partitioned & formated before any data can be stored on it.

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