I have a HP DV5000 that will not boot Help

January 24, 2012 at 14:14:10
Specs: Windows XP, AMD Mobile Sempron /
Here are the systoms:
1. Power Button Pushed and all light lite.
2. Screen shows nothing / output to outside monitor will not light monitor.
3. Hard Disk seek/access light clicks on and goes out (does not stop this)
The DVD Drive also does this.
4. With DVD (System restore disk) in DVD drive light lites then goes off.
5. Have removed the memory / done a hard start and tried again does the same.
6. Have removed the HD and gotten the data files off of it so it seems to be ok.
7. Have held F8 down while trying to start but no difference.
8. Have tried without battery, and have charged battery but no difference
What do I need to do now?
If it is a MB how do I get into this Laptop?
Is there any place that I can get a schematic and Operating/repair manuals for this machine?
Any help would be greatly appreciated

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#1
January 24, 2012 at 15:02:41
You continously TAP F8 at start up to boot into Windows Safe Mode. Do NOT hold down the key.

Laptops are not do it yourself projects.

The WinXP disk should be a CD, not a DVD.

Click on the link below to learn how to perform a factory restore.

http://h10025.www1.hp.com/ewfrf/wc/...

If you don't get video when you first start the laptop then you have a HARDWARE problem. Re-installing Windows is going to help.

If an external monitor doesn't show video then you have a graphics chip/ motherboard issue. This is not serviceable by you.


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#2
January 24, 2012 at 15:08:13
Does it look like this tpmcn?
http://www.youtube.com/watch?v=bnkQ...

MOOOOooove! OH and you're welcome!


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#3
January 25, 2012 at 08:10:18
Not Quite. The Blue Lights light up and then the Drive starts to seek but never finish. If I put in a Startup cd it still doen't find it. Both the hard disk and cd drive continue to seek and go on and off. The screen never lites up.

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Related Solutions

#4
January 25, 2012 at 08:22:04
Tried the tapping of F8, Did not help, Computer continues to seek HD and CD drive on and off.

Can not reinstall xp due to the computer not finding the Drive.

Looked at the Link http://h10025.www1.hp.com/ewfrf/wc/... but my DV5000 must find the DVD drive to do this and it can not find it.

I will assume that you think it has a hardware problem that must be repaired correct?


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#5
January 25, 2012 at 10:30:52
Are you using a USB keyboard? Do you have a PS/2 keyboard port? If so, connect a PS/2 keyboard and then enter the BIOS (setup) screens at start up. Enable USB legacy support and verify the boot order is set for the cD before the hard drive. Save when exiting.

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#6
January 25, 2012 at 10:42:58
Yes, seems like an issue with mobo. These HP DV models have issues with some of the chipset circuitry failing (video chipset I would imagine in your case).

Reflow can sometimes fix the issues:
http://www.youtube.com/watch?v=w5S3...

MOOOOooove! OH and you're welcome!


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#7
January 25, 2012 at 14:43:32
I'm using the Laptops Keyboard. It has no PS/2 port

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#8
January 25, 2012 at 18:06:58
Would the Video chip set also cause the seeking issue? It seems to me that it can't find the drives and wouldn't it have to find the drives prior to lighting the screen?

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#9
January 26, 2012 at 08:01:09
Well, I can't tell you exactly how all the individual hardware pieces will act when other parts of the system that they depend on fail; you'd need an HP engineer to tell you that. But if you have no video, how can you tell exactly what the drives are even doing?

I have seen these DV mobo issues first hand...machine powers on, blue lights on the top panel of the laptop are lit steady and machine doesn't do anything, chances are high that is a component level failure(s) on the MOBO.

MOOOOooove! OH and you're welcome!


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#10
January 26, 2012 at 08:36:46
PC Geek, I agree it must be something to do with the MoBo, I'm just trying to review the processes prior to taking it apart. The YouTube links that you sent me point me in the same direction and talking to a Tech at Rebootit.com points to the same thing. I'm just trying to determine where to look once I get it open or thinking do I send it in to have it looked at since it is a second computer for me.
In any case Thank you for your help and time It is amazing to me how much help there is on the web for things like this.
tpmcn

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#11
January 26, 2012 at 12:40:32
Yeah, bored geeks like to give advice. Why don't lawyers do this?

I saw a couple of YouTube links RE: the "do-it-yourselfers" doing their own chip/solder reflow' geez, one guys used a paint heatgun and a quarter (coin), another guy baked his MOBO in the oven! Wow. I wouldn't recommend that...sound slike fun though...

Keep us posted...

MOOOOooove! OH and you're welcome!


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