i have a dell laptop, screen stopped working

Dell Inspiron 11z notebook - customizabl...
October 16, 2009 at 13:04:02
Specs: Windows XP
The screen on my Dell laptop inspiron 1100 goes blank when windows boots up, I ran diagnostics, hardware checks out ok, just goes blank when windows boots up

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#1
October 16, 2009 at 13:06:50
What hapens when you boot to safemode?

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#2
October 16, 2009 at 13:16:21
screen won't boot up in safe mode either, my guess is a driver is missing?

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#3
October 16, 2009 at 13:50:30
Connect an external monitor to see if your Display Adapter is working. If everything looks OK on the external you probably have a defective Back light or backlight inverter.

Shine a Bright light on the screen to see if you see your Desktop in the Background.

There is nothing to learn from someone who already agrees with you.


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#4
October 16, 2009 at 14:03:32
Thanks, the adapter is working, I am able to get to diagnostis, etc. Only when the computer enters Windows does the screen go blank.

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#5
October 16, 2009 at 14:10:13
Oh, that does not sound good. If you can not boot to safemode (driverless mode) then your problem goes beyond drivers. Can you boot to "last known good configuration"? If not then you will need to repair your Windows.

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#6
October 17, 2009 at 06:36:41
Do you have an alternate boot device, Floppy or CD?

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