i do not do any of the things you have to pick from I cant a

March 8, 2017 at 10:43:40
Specs: Windows XP, 500
every time I restart or put my computer on I get a box that say can no loacate liberary kernal dll I do not do any of the things that you have on your drop list. I am a regurlar person. this is a family computer and that is it. I have windows xp 8.1 anything else and I cant download any thing at all but I get the errors

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#1
March 8, 2017 at 11:27:37
You mention both Windows XP and Windows 8.1. They are vastly different so please confirm which it is.

Please also let us have the exact error message in full, including any numbers.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#2
March 8, 2017 at 13:50:40
I agree with Derek. We can't possibly help without knowing the exact error message (word for word) & which version of Windows you have.

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#3
March 9, 2017 at 07:36:40
Try going into msconfig

startup tab

uncheck everything

apply

restart computer

message edited by chswd


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#4
March 9, 2017 at 08:29:58
Re #3
If you uncheck everything then various startup items that you might need will not start. If it's Windows 8.1 then the procedure is different to XP. For XP you don't touch the Microsoft items.

Advice is incomplete. You have to put them back one by one to find which one (if any) is causing the problem.

We need to know what operating system we are dealing with (already requested) so that we can give the correct advice.

Always pop back and let us know the outcome - thanks


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