Solved i can,t get my usb speeker to work

G.skill Ripjaws 8gb ddr3 sdram memory mo...
May 26, 2013 at 01:55:37
Specs: win7, intel i5
i have just pluged in some usb speekers but they are not getting seen i am seeing a red cross on the little speeker on the rihgt hand lower corner and if i click on it it,s saying there is no hardware installed ..i have down loaded lthe latest driver for it but still nothing what can i try it is running win7 ult and the power light comes on when i plug in the usb ??

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✔ Best Answer
May 26, 2013 at 19:05:23
If you are seeing a red x on the speaker icon the system tray and is says no hardware installed, then you have an issue with the drivers for your sound card/chip, this has nothing to do with USB. Go you your motherboard manufactures website and download the latest drivers for the sound chip.


#1
May 26, 2013 at 03:56:51
Some USB speakers have to be plugged into a mains power wall-socket as well as a USB port. It would have helped if you'd posted the actual make & model of your USB speaker set so we could look up the system requirements for it.

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#2
May 26, 2013 at 04:27:59
no they don,t plug in to the wall
they get there power from a usb port
and have a green plug that go,s in to the sound jack
but it,s not the speekers that are the prob
it,s the universal serial bus (usb) controller
under-other devices it keeps on failing
the install ??? p/s i have a set of logitech speekers that plug in to the wall and i have tryed them as well to see if the other speekers were fulty and that,s not the case ( phil22 ) they run off usb power supply

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#3
May 26, 2013 at 04:45:09
If the speakers connect to the audio output as well as the USB port then the usb is only to provide power and it should not be necessary for them to require any recognition or drivers. Do these speakers have a make/model name/number that you can share with us?

Goin' Fishin' (Some day)


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Related Solutions

#4
May 26, 2013 at 05:57:03
You still didn't list the make/model of the USB speakers.

Did you read the instructions or the manual on how to properly connect them? USB speakers generally need the drivers to be installed 1st, before plugging in the USB cable. Is that how you did it?

"p/s i have a set of logitech speekers that plug in to the wall and i have tryed them as well to see if the other speekers were fulty and that,s not the case"

I'm unclear on what that means - do the Logitech speakers work or not? Do you have the motherboard sound drivers installed? Did you look in Device Manager to see if there's a problem with the audio drivers?


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#5
May 26, 2013 at 06:54:25
it means the logitec speakers run power from a plug that go,s in to a socket in the wall .
and the reason i said that was (phil22) ask me
but as i stated it,s not the speakers it,s the ( OTHER DEVICES BUS CONTROLL)in the device mangaer and it has a yellow sine on it
when i plug the speakers in winows7 looks for drivers by it,s self
and then it says it failed to load device driver
ihave down loaded the mo/bo sound driver and installed it
and that is hd realtec and ran it but it did not help it is sill the same
i still have the same prob

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#6
May 26, 2013 at 07:09:23
"it means the logitec speakers run power from a plug that go,s in to a socket in the wall"

I'm guessing English isn't your native language? Let me try again & tell me if I'm right or wrong - you're telling us that the Logitech speakers function correctly when plugged into the wall & connected to the computer, right? In other words, the computer sound works with the Logitech but not with the USB speakers?

Other than that, please re-read the above responses then post the MAKE/MODEL OF THE USB SPEAKERS (yes, I'm YELLING!). You were asked 3 times & just seem to be ignoring the question. And while you're at it, post the make/model of the motherboard. How do you expect to get any help if you refuse to post any specs?

Did you install the speaker drivers? Win7 won't recognize the speakers without them. They are NOT on the motherboard drivers disc, they are on the USB Speakers drivers disc. If you don't have the disc, go to the Speaker manufacturers website & download them.


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#7
May 26, 2013 at 12:23:39
If the USB port is only used to power the speakers but the audio signal is still coming from the on-board audio controller then drivers shouldn't be necessary as the USB port is powered anyway. But if that's the case maybe you need a powered USB hub for it.

If the audio signal is also coming through the USB port and the manufacturer's drivers aren't doing the job you mght try 'windows update' and see if MS supplies the necessary drivers.

DAVEINCAPS - Made with REAL high fructose corn syrup.


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#8
May 26, 2013 at 15:23:10
Try different USB ports, sometimes they have different power capacities.

Always pop back and let us know the outcome - thanks


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#9
May 26, 2013 at 16:26:03
Beats me why you didn't just buy a set of regular, active PC speakers which plug into soundcard and mains socket - no need to use USB.

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#10
May 26, 2013 at 19:05:23
✔ Best Answer
If you are seeing a red x on the speaker icon the system tray and is says no hardware installed, then you have an issue with the drivers for your sound card/chip, this has nothing to do with USB. Go you your motherboard manufactures website and download the latest drivers for the sound chip.

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#11
May 27, 2013 at 04:36:50
im gessing it,s not yours ether as you don,t seam to be able to read it??? you keep on asking for the make and model of the speakers (SO WHAT PART OF...... LOGITECH ....DON,T YOU UNDER STAND THEY DON.T HAVE MODEL NUMBER ) and you are WRONG as i have posted they DON,T GET ANY SOUND ETHER and the mo/bo is a asrock z77pro4-m and i have gone to the site and i have down loaded the sound driver for this and every other driver for it from the asrock site and i have installed them all so you yelling at any one is of no help what so ever .
and if you think you are funny by trying to intimidate me or any one else with your snide remarks you need to rethink your plan for the future as you are of no help to any one
with that attitude

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#12
May 27, 2013 at 05:57:56
Unclear thread.

Are we now being told that the "USB speakers" and the "mains powered speakers" mentioned in this post are both made by Logitech?

You have marked a "Best Answer". Does this mean that drivers of some sort have solved the problem or have you given up?

Always pop back and let us know the outcome - thanks


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#13
May 28, 2013 at 00:33:36
(derek) yes that means they are both logitech one set is usb power and the other is mains power ...and yes i have given up i think this is one for the money pitt computer shop to repair but thanks for your input

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#14
May 28, 2013 at 01:25:47
Just out of my own curiosity, were the USB speakers plugged into the sound card and just getting power from the USB port or were they receiving both power and audio signal from the USB port?

DAVEINCAPS - Made with REAL high fructose corn syrup.


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#15
May 28, 2013 at 06:37:36
yes the green plug from the speakers go,s in to the sound card or as it is called here a sound jack and they are color coded and the usb port is for power only and they are Logitech brand ...
but i also have a another set of Logitech speakers that get there power from a 240w power point it still works the same but there is no usb involved and i still have the same problem as be for i still have a yellow try angel in my device manager so i am going to have to go to the computer shop for this one... p/s hope i satisfied your curiosity

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#16
May 28, 2013 at 08:16:38
Much clearer now. Take the computer for repair by all means but it seems all you have to do is solve your error in Device Manager which is a general sound issue - nothing to do with Logitech speakers. There are two possible ways forward:

1. Select Uninstall (or Delete) for the error sub-item in Device Manager and restart the system. The drivers will re-install when you restart and sometimes this simple process can solve the issue, so to my mind there is nothing lost in trying it.

2. If the above does not do the trick then you need to download and install the drivers from the official supplier of your sound system hardware.

If none of the above help then the option to get the computer repaired might be easiest for you.

Always pop back and let us know the outcome - thanks


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#17
May 28, 2013 at 12:02:01
Since the USB was just for the power I think you should have tried a powered hub. And as I mentioned above, it doesn't seem like it should matter if device manager doesn't know what is connected to the USB port since it's only being used for power. But it might not be that simple and maybe it is a driver issue.

The only other thing is maybe the wire going to the sound jack isn't connecting good or might be broken inside the insulation. The gauge of most of those speaker connecting wires is so thin that if they get wiggled around too much they break off inside.

If the shop does get it figured out be sure to post back. I'd like to know if it was a power, connection or driver issue.

DAVEINCAPS - Made with REAL high fructose corn syrup.


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#18
May 31, 2013 at 20:11:39
im going with there is a problem with the mo bo on this one i have re-down- loaded the driver and i have deleted it from the device manager and let it re in stall it i have even changed the speakers i for a better set nun of this has helped so its off to see my little friend at the pc shop with my cash in hand god i hate going there he is always smiling
i will come back when i have parted with my cash and let you know what the cors of this was thaks for all of your advice as you guys have helped me out greatly in the parst

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#19
June 1, 2013 at 00:15:42
Well good luck. I wouldn't think it was the motherboard if everything previously worked OK with regular speakers.

DAVEINCAPS - Made with REAL high fructose corn syrup.


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#20
June 1, 2013 at 08:02:38
Let us know what they find.

Always pop back and let us know the outcome - thanks


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#21
June 2, 2013 at 01:36:54
will do it mite be of help to the next person that gets stuck with this problem

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#22
June 5, 2013 at 00:53:37
well as i promised i would come back and tell you what the problem was with the sound and what they
found at the computer shop ...the answer is they found that the sound card on the mother board dose not work at all it,s fried from some kind of power feed back or something like that so i had to buy a sound card that plugs in to the mo/bo like a graphics card and that fixed it $80 bucks later but i now have sound
BUT I WOULD LIKE TO THANK ALL OF YOU THAT TOOK THE TIME TO TRY AND RESOLVE THIS PROBLEM FOR ME EVEN THE RUDE ONE,S

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#23
June 5, 2013 at 09:28:13
Thanks for the update. Glad to hear it didn't cost a small fortune.

Always pop back and let us know the outcome - thanks


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#24
June 6, 2013 at 22:20:59
no sweat it is nice to know that if you do blow up your sound or it just dies you have a another avenue you can take

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#25
June 22, 2013 at 09:10:10
hhhmmm I know this is an old old post but I think when you go to a computer shop you trust them to know what they are on about well I now know that is not always the case a frend of mine who has a asrock mobo the same as mine came and had a look at my bios and to my surprise you have to turn the sound on in the bios under( sandie bridge ) and the same thing with your graphics card you have to change it from on board graphics to pci so it will work so I took back the sound card and got a refund so I am just posting this so that any one with a ((asrock z77 pro m-4 mobo has this same thing happen there is the answer ....once more I think you guys that give your time and effete to help others out with problems like this are great os thanks heaps and keep up the great work you do

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#26
June 22, 2013 at 09:33:47
Thanks - old post or not, it is always good to get feedback.


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