i cannot turn off my computer by the power bu

August 18, 2011 at 09:53:38
Specs: Windows Vista
the light on the power on button stays green and the that indicates that the hard drive is working is off also the monitor keeps powering off. The pc is a Dell GX270

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#1
August 18, 2011 at 10:27:25
Is the power button ever Amber in color?

Try holding the power button down for at least 5 full seconds (more if needed)...it should power off then.

Open up the PC case and check the motherboard for bad capacitors:
http://www.tnpcnewsletter.com/dan/B...

If the capacitors look ok, you may have a Power supply issue, loose connection to the monitor, bad monitor. .

MOOOOooove! OH and you're welcome!


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