I cannot install my keyboard & mouse to pc.

August 13, 2013 at 05:02:21
Specs: Windows 8
There was no instalation disc but the pc will not seem to pick it up and as I have no mouse or keyboard I cannot even shut pc down properlyu

See More: I cannot install my keyboard & mouse to pc.

Report •

August 13, 2013 at 05:10:08
We need more information than you provided.

What is the full model of the computer?

Is this a new computer?

Did it come with that version of Windows 8 pre-installed?

Are you trying to connect wireless devices?

Are the mouse and keyboard original or replacements?

Report •

August 13, 2013 at 05:35:51
Hi sueast,

As rightly suggested by "OtheHill", let us know more information about the issue.

Also, provide the following details:

Did you try different USB ports?
Is it working outside the operating system environment?
Can you open the BIOS of the system using F2 or Delete key?

Thanks & Regards
Manshu S

Report •
Related Solutions

Ask Question