Solved I cannot access my hard drive

January 9, 2014 at 12:00:47
Specs: Windows 7
For some reson my back up hard drive is now not activated I have tried using the command prompt but it keeps telling me the disk is write protected and I have tried as the administrator to try and turn the right protect off.
Can you please help
Best regards
Alan

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✔ Best Answer
January 10, 2014 at 14:20:14
Thanks. Not something I've run into personally. What is the make and model number of the drive - that might shed some light on it?

Where do you see this information about it being write protected?

Sounds like you have already used it as an automatic backup (is that right?) and it is a protection function of the specific pre-installed backup software.

Always pop back and let us know the outcome - thanks



#1
January 9, 2014 at 21:44:12
If this an internal or external hard drive?

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#2
January 10, 2014 at 11:34:17
It an external drive
any help will be most appreciated.

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#3
January 10, 2014 at 12:10:02
Can you see the drive in Computer?

Have you tried it in a different rear USB socket?

Have you tried it in another computer?

Always pop back and let us know the outcome - thanks


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#4
January 10, 2014 at 13:07:28
Yes I can see it and it says its working but it does not show up in my computer drives also I have tried a different usb and my lap top the lap top shows exactly the same.
looking further it says it is write protected and I have tried to activate it as the administor
Cheers

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#5
January 10, 2014 at 14:20:14
✔ Best Answer
Thanks. Not something I've run into personally. What is the make and model number of the drive - that might shed some light on it?

Where do you see this information about it being write protected?

Sounds like you have already used it as an automatic backup (is that right?) and it is a protection function of the specific pre-installed backup software.

Always pop back and let us know the outcome - thanks


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#6
January 10, 2014 at 15:07:59
Under my devices when i populate the Volumes in the drive propertys it comes up under the status Not Initalized I then went on line and went through a series of typed in commands and it said it was write protected and to open as admin which i did followed the prompts from the net but still could not unlock. it is a Western digital My Passport drive and i had it set up as a back up drive using Microsoft Synctoy which has worked well for a couple of years, unfortunately I put in a micro card for a friend from a security camera and from that point have not been able to access the drive

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#7
January 10, 2014 at 15:50:43
Can't think of anything other than formatting the external drive and downloading SyncToy again, obviously meaning you will have to renew your backup.

Keep an eye on here in case anyone has a better idea.

Always pop back and let us know the outcome - thanks


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#8
January 10, 2014 at 16:18:54
Post the brand and model of the drive.

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#9
January 10, 2014 at 17:18:49
Thanks I will .
Best regards and thanks for your time

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