i am unable to access my external hard disk in any computer?

April 28, 2015 at 03:22:01
Specs: Windows 7, 2gb
hi i have 1TB storejet 25H3p external drive and is not getting detected since 2 months what should i do? please help me it includes lot many important data in it.

See More: i am unable to access my external hard disk in any computer?

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#1
April 28, 2015 at 07:52:50
Is it the same if plugged into another computer?

Always pop back and let us know the outcome - thanks


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#2
April 28, 2015 at 19:23:58
Does it show in Disk Management?

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#3
April 28, 2015 at 19:57:04
Have you tried a different USB cord set?
Does your USB cord set include a 'Y' cable for extra power or does it include an external power supply? Are you using it plugged in as intended?
As mentioned, does it show up in Disk Management? How?

You have to be a little bit crazy to keep you from going insane.


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Related Solutions

#4
April 28, 2015 at 23:15:55
i have tried the same hdd in many computers but result is the same.
sometimes it does show in disk management.
my usb cord is not having extra wire for power suppy and "y" cable is also not there.

Sometimes my drive do get detected in computer but does not allow any function not even in 'cmd', copy, backup, scanning, nothing can be done.


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#5
April 29, 2015 at 04:19:38
Look out for other ideas but if the drive is defective there doesn't seem much you can do about it.

Always pop back and let us know the outcome - thanks


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#6
April 29, 2015 at 21:21:25
u suggest me Derek i don't know anything about it. u have to get me out of it please
do something.

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#7
April 30, 2015 at 00:45:43
Because you've tried it on several computers it's got to be either the drive, the cable or its connections inside the external enclosure.

Since it's working sometimes it might be a good idea to buy another drive and copy everything over before it quits altogether.


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#8
April 30, 2015 at 08:48:01
If the drive is faulty there is no simple fix, it has failed and that's that - there are no magic buttons you can click. Retrieving data off a defective drive is usually an expensive business, only used by large organisations with very critical data.

The best approach is given in the last paragraph of #7. If it suddenly starts working you should copy the data into an empty folder (on the desktop for instance) immediately. Then you can copy them over to a replacement drive.

Always pop back and let us know the outcome - thanks


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#9
April 30, 2015 at 20:23:13
If you have not done so yet, try a new or at least a different USB cord set in case it is only the cord that is bad.
If the drive is going, take whatever steps you can to save your data if the drive becomes accessible at any time again.
Sometimes the drive within the external hard drive is good but the external case may be having the issues. In this case taking the drive out of the case and either plugging it into a new case or directly into a SATA port of a desktop computer will make it accessible. If you cannot do this, you might get some assistance from a local computer shop for a fee. Remember that this will only help if the drive itself is not bad but the case is.
Replace the drive.
Please note that any data (including pictures) that you would regret losing needs to be on more than one drive and if it is really important, more than two drives. An external drive should be used as a back up for a computer or laptop and as a means of carrying with you a copy of files when you do not need the computer itself. If the external drive is used as the main storage destination for files for a small portable computer, then you need to copy those files also to a larger or desktop computer or get a second external drive to back up the first. Keep both of them current. If a third copy is needed for critical files then making DVD's and storing them in a safe location, a fireproof vault, a second location, or a bank vault, is then advisable.

You have to be a little bit crazy to keep you from going insane.


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#10
June 16, 2015 at 01:58:06
in most case, hard drives or other storage devices are broken once they can't be detected by computer. you need to find professional repair center or tech support of the USB drive to help you

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