HP TouchSmart 310-1033 AIO - all USB ports not working

March 24, 2013 at 18:59:33
Specs: Windows Vista
NOTE: This pc DOES NOT HAVE A KEYBOARD OR MOUSE PORT - ONLY USB PORTS.

After rearranging devices on USB ports to clean up wiring, no USB ports work. Touch screen (sort of) worked Media remote control still worked.

I was able to get remote support working and removed all of the USB Root hubs, reboot. USB ports had power available at this point, did not recognize any devices.

I reset CMOS with mobo jumper. Now boots to Repair console, still no USB working. I can't get into BIOS setup or start the Recovery process without a mouse or keyboard.

Now What?


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#1
March 24, 2013 at 21:27:26
Did you try rebooting after cleanup? Did you try a wired USB keyboard?

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