HP printer remanufactured Ink Cartridge Error

October 6, 2010 at 17:54:44
Specs: Windows Vista, AMD Phenom x4 2.3GHz
I have been using this HP Officejet 6210 for about 4 years now. I replaced the official HP ink cartridges with remanufactured ones about 8 months ago. I have not had a single problem with this printer until recently.

About a month ago, I got an error message on the printer display stating; "Remove and check ink cartridge." It turned out to be my black cartridge. I get the error message whether my printer is connected to my PC or not.

I removed and re-inserted the cartridge numerous times, making sure it was fully seated. I also tried cleaning the contacts on both the carriage and the cartridge. I used canned air to clean in innards as well. The ink cartridge is not clogged as it cleanly comes off on a cloth when cleaning the cartridge. I also tried doing a partial reset (plugging in the power while holding # and 3) which did nothing.

At this point I was only able to use my tri-color cartridge without any problems. 3 weeks later I am now having the same problem with it. I tried all of the previous methods as well as uninstalling and reinstalling up-to-date drivers. I know HP is notorious for coding expiration dates for their cartridges but there is not a date on my remanufactured cartridges.

I obviously considered they might be out of ink but I have not used them much at all and I should receive a low ink message. I ran a HP diagnostic utility and it shows all green, only because my pc and the printer are communicating perfectly.

The printer does seem to recognize them because when they are removed I receive a popup stating such.

I realize remaunfactured cartridges can sometimes not function properly but they worked fine for 8 months. I really hate to fork out the cash to buy official HP cartridges when the problem might be with my printer.

Windows XP Pro SP2
AMD Athlon 64 3200+ 2.0GHZ Venice Core
Gigabyte GA-K8N-SLI Motherboard
1GB Geil DDR400 Dual Channel
ATI Radeon X800 GTO Fireblade Edition 256MB DDR PCIE


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#1
November 3, 2010 at 13:47:40
I went ahead and bought some professionally refilled cartridges this time and they work great and are warranted for 1 year. Guess the old cartridges weren't filled or tested very well.

Windows XP Pro SP2
AMD Athlon 64 3200+ 2.0GHZ Venice Core
Gigabyte GA-K8N-SLI Motherboard
1GB Geil DDR400 Dual Channel
ATI Radeon X800 GTO Fireblade Edition 256MB DDR PCIE


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