HP Photosmart C6280; reset message halt in ink system

Hewlett-packard / Photosmart c6280
February 19, 2014 at 11:09:42
Specs: Windows 7
Symptoms:
Printer fails to start displaying error like "Halt in ink pump" and "Paper jam: clear feeder and press OK" (despite no paper jammed at all).
Several attempts neccessary to start printer (pressing OK and Power off+on) - when restarting printer performs several ink cleaning cycles accompanied by loud clicking noise as if printer parts breaking inside.

To fix problem:
Manual clear/reset of printer hardware failure status performed. After this procedure carried out printer starts normally without any error messages displayed and without clicking noise.

To manually clear/reset printer hardware failure status:
http://www.fixyourownprinter.com/fo...
http://www.martynwalker.com/2010/07...

PROBLEM SOLVED.

message edited by jil1608


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#1
February 19, 2014 at 11:12:04
Thanks for the information - it could be useful to someone.

Always pop back and let us know the outcome - thanks


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#2
March 11, 2014 at 15:11:08
Additional experiences obtained
After described manual reset of error messages, printer could be powered on normally a number of times, but then again reverted to same error messages behaviour - and again impossible to start up.

Error messages displayed repeatedly at start up appearing in this order (in Danish)
Vognstop - Åbn dækslet og afhjælp papirstop.
Fejl - Motorstop i pumpe.
Blæksystemfejl - Fejl i blæksystemet. Kan ikke udskrive. Se printerdokumentation. Fejl 0xc05d0082. Sluk og tænd for strømmen.

My conclusions
Manual reset procedure just removes display of error messages (or clears printer internal error log) - but root causes for errors still exist and will eventually prevent normal start up at power on.

Plausible root cause and final solution
Printer (parts) worn down; printer replaced with a new one.


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#3
March 11, 2014 at 17:07:44
Thanks for the further information.

Always pop back and let us know the outcome - thanks


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#4
March 12, 2014 at 19:03:14

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