HP Photosmart 2600 on xp

January 22, 2011 at 09:45:23
Specs: Windows 7, 5.4 GHz / 2009 MB
I installed my hp photosmart 2600 series on my network through the ethernet wire. After this, i have been experiencing problem on my two XP laptop and XP computer. They give an error GENERIC HOST FOR WIN32 SERVICES has encountered a problem and needs to be closed. And also a network driver named MEMORY CARD HP appeared on both of my xps after installing this printer. My Computer also takes 10 minutes to load.

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#1
January 22, 2011 at 09:55:28
Try un-installing the software for the printer and installing it again, paying attention to what it says in this.
If it's connected via USB to a computer, also check out the info in this about that.
See response 1 and response 4
http://www.computing.net/answers/wi...

When the printer software has been installed for the printer on one computer the printer is directly connected to, you do not need to install the software for it yourself or install the printer by using Add printer on the other computers on a local network when file and printer sharing has been enabled for all computers on the network. The printer model will automatically appear in Printers and Faxes, but initially only after a short time, the time it takes for the computer to load drivers for it over the network , and it will be tagged "AUTO".


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#2
January 22, 2011 at 10:00:13
It's installed via Ethernet on my network

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#3
January 22, 2011 at 10:16:37
"It's installed via Ethernet on my network"

Most of that info still applies - you need to install the software properly (follow the installation directions in the manual or quick start directions for the printer - DO NOT install the drivers for it when New Hardware pops up) , with any resident modules of anti-malware programs disabled BEFORE you install it to avoid possible problems (on ALL the computers on the local network), and you only need to install the software for it on one computer. The printer model appears automatically in Control Panel - Printers and Faxes (in XP; Printers in Windows 7) on all the computers after a short time once the software has been installed correctly (when all the computers are running) - you do not need to use Add a printer.

If you don't see Printers in Control Panel in Windows 7 - choose to display there using Small icons or Large Icons, not Category.

If that doesn't help, you MAY need to install the software for it on one computer in XP rather than in Windows 7.


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Related Solutions

#4
January 22, 2011 at 10:46:02
Actually what you are trying to tell me relates to sharing the printer. I think the problem is that i had first shared printers on all my computers. SO i had installed the driver of printer on xp before. Then i removed the shared printer from the computer as i was going to set up the printer through the network. So i think this process overwrote the drivers already installed on my computers. While it caused no issues on my vista and windows 7 computers, it did cause me a hell lot of trouble on XPs. Now i am without any clues on what to do.

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#5
January 22, 2011 at 11:06:59
Un-install ALL the software for the printer that you installed on the computers you installed that on yourself. In XP, in Control Panel - Add or Remove Programs. In Windows 7 or Vista , in Control Panel - Programs and Features.
Doing that automatically un-installs the printer, but there may still be a non-working printer model entry listed in Control Panel - Printers and Faxes in XP, or in Control Panel - Printers in Vista or Windows 7 - delete that if it's there after Restarting the computer after you have un-installed the software. .
Then install the software properly on only one computer.


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#6
January 22, 2011 at 11:20:05
I will try that. But i don't understand how will i remove the drivers installed by xp itself?

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#7
January 22, 2011 at 16:37:24
XP does not have built in drivers for your printer model.
The same probably applies to Vista and Windows 7.

When you un-install software, it often does not completely remove what was installed, but doing the things in response 5 should at least remove registry settings that are probably causing your problems.

If they don't, I know of other things you could try.

E.g. if the system does not have Office 2007 or later, or components of it (Word, PowerPoint, Outlook, Excel, etc.), installed, the Microsoft "Windows Installer Cleanup Utility" usually does a much better job of removing a program installation than many Un-install programs provided by the maker of the software.
Microsoft is no longer providing it on their web site because they have found it can cause problems if Office 2007 or later, or components of it (Word, PowerPoint, Outlook, Excel, etc.), are installed - I don't know if that's only if you use it to un-install those or if it only happens if they are present when you un-install something else - but otherwise it's a very safe program to use and it's still available on the web onsites other than Microsoft's.
The program installation must have been installed in order for the "Windows Installer Cleanup Utility" to be able to remove it - most major software was installed by a Windows Installer software package.


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#8
January 22, 2011 at 22:13:47
Thanks alot buddy.. I will check and report back to you. I hope my problem gets solved. I will try that registry thing first.

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#9
January 22, 2011 at 22:22:33
I remember one more thing, when i renistalled the printer after deleting it from control panel to install it through my network as the printer was shared before this and was not on the network through ethernet, i was presented with this. THERE ARE EXISTING DRIVERS FOR YOUR CURRENT PRINTER. DO YOU WANT TO USE THE CURRENT DRIVERS (RECOMMENDED) OR YOU WANT TO INSTALL NEW DRIVERS.

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#10
January 23, 2011 at 07:33:03
That sounds like you did NOT un-install the existing software installation before you tried to install it again.
I have tried to solve problems with several HP printers several times and have found it takes far less time overall to solve the problem if you un-install everything that was installed and start over.

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