Solved HP LaserJet 2300 Series Firmware Update Failed

June 26, 2014 at 14:07:25
Specs: Windows 8.1, I7
Hi all,

after I loaded a new firmware to my printer it still keeps asking me to install the new firmware. There is nothing else I can do with the printer. I have (tried to) install the firmware via network.

When I start the printer the display will show the following:
"Downld file now" - download file now
"Resend RFU upgrd" - resend rfu upgrade
Before that error, I have followed the instructions in the readme file attached to the new firmware and sent the "copy /b lj2300fw_04.050.2.rfu \\i7\hplaserj" command to the printer via the network which got confirmed as "1 file(s) copied"
The printer does not respond to Windows nor MacOS at all anymore and is shown as offline in Windows.
When I try to reload the firmware it just does nothing but I still get the confirmation "1 file(s) copied"

Thank you for your help in advance!


See More: HP LaserJet 2300 Series Firmware Update Failed

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#1
June 26, 2014 at 14:35:11
✔ Best Answer
Seems a common problem...

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/kb/docDisplay?javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken&javax.portlet.prp_ba847bafb2a2d782fcbb0710b053ce01=wsrp-navigationalState%3DdocId%253Demr_na-c00363420-1%257CdocLocale%253D%257CcalledBy%253D&javax.portlet.tpst=ba847bafb2a2d782fcbb0710b053ce01&ac.admitted=1403818075704.876444892.199480143

discusses the printer and has (part way down the page) all about firmware and failures...

Sorry about the long link; copy the whole link and paste into your browser.

Also have a look-see here for possible ideas/solution:

http://www.oasq.com/Failed-firmware...

The impression I have is that you may need to obtain a replacement chip from HP - if all else fails. And it may be worth contacting HP too to see what they can advise...


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#2
June 26, 2014 at 14:52:49
Yes, it very much looks like there is no other way than replacing the hardware.
I was hoping to find a software solution for the problem as the new part will cost nearly as much as I spent for the printer (I bought it used).

Anyhow, til now it seems I will have to simply trash the printer and buy a new one.

Thank you for your help!

Regards


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#3
June 26, 2014 at 15:13:22
ouch... My own experience with firmware updates is that it's best (whenever possible) to download the actual file to the computer; then go off-line and install it - if possible.

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Related Solutions

#4
June 26, 2014 at 21:09:13
You know you could just use a site like tinyurl.com or something to shorten the link?

CPU: AMD FX-8350 - 8 Core @ 4.0 GHz
RAM: 2x4 GB @ 1600 MHz
Mobo: MSI 970A-G43
PSU: Corsair CSX 600W
Graphics Card: Radeon 7870 GHz Edition - 2 GB GDDR5
OS: Windows 8.1

message edited by NT56erbx


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#5
June 27, 2014 at 15:00:30
Yep tinyurl.com works is easy to use and works well.

Always pop back and let us know the outcome - thanks


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#6
June 27, 2014 at 15:22:06
ermmm... "tiny..." sounds a bit hi-tech and terribly cleva... How doz it werk?

Bearing in mind I'm a somewhat retired (not retarded) more mature type - with a dated IT background (amongst other things).


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#7
June 27, 2014 at 15:52:01
Nah, I'm darned sure you can cope with it, even if you have to resort to a hatchet.

Always pop back and let us know the outcome - thanks


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#8
June 27, 2014 at 16:53:20
mmm... oh dear - the poor 'elpless senior citizen approach obviously failed...

But seriously though... it does seem quite simple to use; must try it and see how ell I duz...

thanks chaps.


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#9
June 27, 2014 at 17:18:05
mmm Got across the tinyurl.com bit - and dun a test... But how does one make it an active link here (click and go there as it were)?

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#10
June 27, 2014 at 17:21:31
Just trying that new computer feature called Copy then Paste:

http://tinyurl.com/o6esfz9

EDIT:
Wow, it worked. I must be one of the newer fellahs.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#11
June 27, 2014 at 17:29:38
Ahhh. Didn't realise that when one actually posts the reply with the tiny link, CN makes it "active"... I did my tiny copy/paste into a blank Word page and of course it didn't make it active...

One hath learned sumat useful this tres early Saturday matin...

Tak...



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#12
June 27, 2014 at 18:53:19
Or you could use href to make it look even nicer:

Link

Just press the fourth button over above the Post Reply! box. The address goes in between the "", and the text goes in between the ><

Sadly, you can't insert a long link into href, as CN turns it into a # for some reason, which just redirects you to the same page. You'd have to use the tinyurl for that.

CPU: AMD FX-8350 - 8 Core @ 4.0 GHz
RAM: 2x4 GB @ 1600 MHz
SDD: Samsung EVO 840 500GB
HDD: WD Black 2TB
Mobo: MSI 970A-G43
GPU: Radeon 7870
OS: Windows 8.1 64-Bit


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#13
June 28, 2014 at 02:27:59
NT56.... Tak for the tip.

Hadn't ever investigated p that 4th button... Or the 5th...


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#14
June 28, 2014 at 08:27:05
Yeah, this site has all kind of neat functions that they don't tell you about, take the Geek Dictionary for example.

CPU: AMD FX-8350 - 8 Core @ 4.0 GHz
RAM: 2x4 GB @ 1600 MHz
SDD: Samsung EVO 840 500GB
HDD: WD Black 2TB
Mobo: MSI 970A-G43
GPU: Radeon 7870
OS: Windows 8.1 64-Bit


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#15
June 28, 2014 at 10:30:03
trvlr
You probably know that this site will not activate links which start with just www. They have to start with http:// (or https://) - unless anything has changed on here that I've missed.

Always pop back and let us know the outcome - thanks


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#16
June 28, 2014 at 11:24:51
Hi Derek:

Didn't know or hadn't noticed that aspect. More useful to stuff cram into the grey cells... Tak as ever...


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