hp g60 535dx won't start after dropped - Code #10008

Hewlet packard G60-535dx notebook
December 29, 2011 at 09:12:55
Specs: Windows 7
Wife dropped computer, and now won't start. Pressing power button turns unit on, but locks up at blue screen. Ran diagnostic, memory shows good with no errors, but hard disk diagnostic came up with code #10008 - Replace Hard Disk 1rent test item. Diagnostic log showed two codes - 0303 and 0305. I removed and reseated the hard drive and ram chips to make sure they hadn't been jarred loose, not sure of what else to check for. Possible hard drive failure or motherboard?

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#1
December 29, 2011 at 09:29:41
I forgot to mention tha the SMART disk test passed.

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#2
December 29, 2011 at 10:23:31
Did you ever see the Toshiba commercial about "impact resistant hard drives"? You obviously don't have one in your HP. All the codes mentioned indicate the hard drive has failed & needs to be replaced.

http://h30434.www3.hp.com/t5/Notebo...

http://h10025.www1.hp.com/ewfrf/wc/...


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#3
December 29, 2011 at 11:42:39
could be other damage also. Before you spend any money, if you could create a boot cd from this:
http://distrowatch.com/?newsid=06784
boot from the cd and run it for an hour. You dont need a functioning HD for this to run. If it runs OK then maybe its just the drive.

larry


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Related Solutions

#4
December 29, 2011 at 11:48:26
Will give that a try, thanks! I wasn't completely sold on a hard drive failure due to passing the SMART diagnostic. I'm sure that it isn't all inclusive, but if the hard drive itself failed due to physical damage, I'd think it wouldn't pass. But figuring out what would make the computer think hard drive fail & another test says it's ok. Memory diagnostic came out ok as well.

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#5
December 29, 2011 at 17:10:28
Larry, I was curious as to which file you were referring to for the boot cd. I wasn't sure which file you meant. Let me know and I'll give it a try. Thanks!

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#6
December 30, 2011 at 06:20:17
This one:

Download: pclinuxos-kde-minime-2011.07.iso (460MB, MD5).

larry


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