HP DV7 freezing randomly

February 24, 2011 at 10:52:52
Specs: Windows 7
I recently bought an hp dv7-3170eg but since i got it, it has been constantly freezing without any given pattern......whether its idle or im surfing the net, it locks up, the harddrive light goes off i cant move the mouse pointer and no response from keyboard......after which i have to hard reset....i have tried difeerent copies of windows 7 32 and 64 bit but same problem it will freeze.....i tried all sorts of drivers, and everything i can think! im now beginnig to think it may be a major hardware problem
if anyone can help or have any advice on a solution, it would b much appreciated.....

specs...intel core i5
2x320g hitachi hardrive
nvidia geforce gt 230m 1024mb graphics

Thank you!

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February 24, 2011 at 11:23:16

Since this report http://www.squaretrade.com/htm/pdf/... (see Graph on pg 6), I've been telling ppl to avoid HP laptops.

Hardware freezing up on a new or somewhat new system with W7 is intolerable! HP is making crap laptops (we could assign some blame to M$ as well, as they are in bed with the hardware manufacturers, and their OSes usually take 6-12 mos to iron out most bugs and get full driver support) is what this comes down to.

There could be another explanation as to why these laptops freeze, but the only way to troubleshoot freezing is with thorough bench testing of all components and MOBO inspection.

Just another stupid saying...

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February 24, 2011 at 11:36:43
Thank you for your reply! This laptop is just 2 months old. I think I need to send back to HP.

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