Solved HP DV6500: fail to recognize/detect DVD unit

Gateway / Gt5622
April 2, 2013 at 23:45:33
Specs: Windows 7, 1.8 GHz / 3063 MB
HP Pavilion DV6500 (Service tag: DV6525us): The unit will not recognize the DVD. Everything works great otherwise. The configuration: Windows 7 Premium, 160 Gig harddrive, 2 Gig ram

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#1
April 3, 2013 at 04:53:53
✔ Best Answer
Is the drive listed under "Computer"? Will it recognize CDs?

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#2
April 3, 2013 at 04:55:04
Scroll down to the Windows 7 section here: http://support.microsoft.com/kb/982116

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#3
April 3, 2013 at 06:45:37
No, the DVD is not listed in computer and no CDs or DVDs are recognized. Thanks

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#4
April 3, 2013 at 11:51:27
make sure the cables inside the computer are plugged in firmly I had this problem once with my friends laptop and the dvd cables were a bit lose.

computers are a second home
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