HP Color LaserJet 3600 Printer misprint Error message

January 28, 2013 at 06:05:17
Specs: Windows XP
41.03.00 general misprint error

Misprints text but color boxes print alright.. i.e letter size poster all color OK but text garbled


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#1
January 28, 2013 at 08:58:33
Does it print garbled from all programs or just a certain one. Are you using a postscript driver or PCL?

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#2
January 28, 2013 at 10:11:29
Thanks for the reply..... Printing from MS Word, also tried from Adobe (PDF) both instances it misprints text using either driver (Tried PCL and postscript)...

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#3
January 28, 2013 at 11:59:28
You've got me stumped. You've tried both drivers so it would appear it's probably a hardware issue with the formatter board on the printer itself. HP's website for error codes doesn't give much information on that particular error code, it just says to power cycle the printer then call HP if the problem persists.

Have you tried printing a configuration page or a test or demo page? If so, do they print ok?

http://h20000.www2.hp.com/bizsuppor...


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