HP color laser jet 2600n will not print red

October 6, 2011 at 16:14:55
Specs: Windows XP
Brand new ink cartriges installed today. Red will not print. The same thing happened the last time I replaced the cartriges, too long ago for me to remember how to fix it. I do remember that I had to take it in for repair and it cost $$$$$ too much. I know, If I had remembered, I wouldn't have spent the $400 for new ink and instead bought a new printer!

How can I get the red to print - please help


See More: HP color laser jet 2600n will not print red

Report •

#1
October 6, 2011 at 22:43:29
Red (magenta + yellow) or magenta only? Did you remove the transport covers?
What does the test print give?

Report •

#2
October 7, 2011 at 10:15:50
Transport strips were removed from all toners. Test print looks fine, except the portion that should be red is yellow.

Report •

#3
October 7, 2011 at 11:48:44
I would try removing the drivers and other software for the printer and then try installing the latest drivers/software and firmware from HP's website;
http://h20000.www2.hp.com/bizsuppor...

Report •

Related Solutions

#4
October 7, 2011 at 12:41:51
Yellow means magenta not working. Need a front panel test print,

Report •

#5
October 7, 2011 at 13:55:30
How do I perform a "front panel test print?"

Report •

#6
October 7, 2011 at 17:32:59
See users manual page 20 and 80. see also HP Toolbox and embedded web server.

Report •

#7
October 7, 2011 at 18:35:36
Ran toolbox. Magenta does not print. Installed new drivers, but magenta still does not print. Supplies status print out indicates 1986 pages available from magenta cartridge. Followed HP trouble shooting. I am sure the transport strip has been removed. Green roller is absolutely clean.

Next step?


Report •

#8
October 8, 2011 at 01:02:41
No magenta toner in cartridge?

Report •

#9
October 8, 2011 at 08:54:31
Supplies print out indicates that the toner is full. I was experiencing the problem before the toner was replaced. That is why I bought and installed all new toner cartridges.

Report •

#10
October 8, 2011 at 11:18:46
all transfer rollers should show toner.

Report •

#11
October 8, 2011 at 12:48:54
The more I look into this, the more I become convinced that it is due to a mirror problem. Unfortunately, I can't find the PDF file that is supposed to walk through the steps that are required to clean them. It has been removed from the HP tech forum (probably to be sure that their service people get the business).

I appreciate your help, but I think I'm stuck just printing in black and white.


Report •

#12
October 9, 2011 at 11:36:01
It's the mirrors. I found the PDF file that describes how to clean the mirrors in the laser/scanner assembly. It's entitled Fading Red Tones on Color LaserJet 2600s (© 2007 Don Thompson’s Service Seminars). The author provides detailed instructions about taking apart the printer and cleaning the mirrors and lenses. It is very accurate and relatively easy to follow if you have the courage. It tokk me about 90 minutes in total. The author should be thanked for providing a valuable insight for those of us who have been foolish enought to buy this flawed printer.

Report •

Ask Question