hp c4700 scaning problems

December 8, 2011 at 12:32:51
Specs: Windows 7, pentium 4/ 512 MB ram
my hp c4700 printer can't scan. it say runtime error... the program require a terminate run time in an usual ways. i tried reinstall but no help. i can't click onto the scan button now.

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#1
December 8, 2011 at 13:25:00
The most frequent reason for problems like yours is you didn't install the software properly
Un-install the software for it properly, then install it properly.

http://h20000.www2.hp.com/bizsuppor...


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#2
December 9, 2011 at 13:29:21
i did but it still appear the same message.

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