HP Boot disk failure after using WipeDrive SystemSaver

August 13, 2012 at 05:00:16
Specs: Windows Vista
Used WhiteCanyon software WipeDrive System Saver 6 on a 5-6 yrs old HP Compaq desktop. Now it will only give "Boot disk failure, insert system disk and press enter" on a black screen. Computer will not boot up to windows at all. I Do not have recovery disk or windows disk to re-load either. Cannot get passed error. Sometimes it will say going to sleep and turn off on its own. Tried turning off and back on while pressing F10, got Setup Utllities to come up and it reads: 1st hard drive {NONE} 2nd hard drive {NONE}, then there is a 3rd and 4th hard drive that has letters and numbers like it is ok. Does this mean the hard drive is gone or now corrupt? Of is something just not reading right to pick up hard drive? Please help ASAP, thank you!

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#1
August 13, 2012 at 06:12:33
What did you think wiping the drive was going to do? Below is a link to the product you used.

http://www.whitecanyon.com/wipedriv...

Only you know what options you used. Evidently you have wiped the OS partition. The computer isn't going to boot without an operating system.


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#2
August 13, 2012 at 06:34:22
"Computer will not boot up to windows at all"

Of course not. You wiped it. Windows is gone.

"Does this mean the hard drive is gone or now corrupt?"

No, the HDD is probably fine. But since you wiped it, you will have to reinstall Windows. If you didn't wipe out the recovery partition, the following may work:

http://h10025.www1.hp.com/ewfrf/wc/...


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#3
August 13, 2012 at 09:11:35
The "System Saver" option is supposed to preserve the OS. Obviously it doesn't work; clearly a product to steer clear of.

Too late now (although others may take heed), but you should never do a potentially destructive operation on a hard disk unless you are sure that you have the means to recover any data on it.


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Related Solutions

#4
August 13, 2012 at 09:16:25
"n while pressing F10, got Setup Utllities to come up and it reads: 1st hard drive {NONE} 2nd hard drive {NONE},"

My guess is that you need to set that to auto in bios instead of none.

I don't know why it changed or even it it should say some drive there. Do you know if it did show a drive there before?

Ask some local person to double check it maybe.

Before I went too far, I'd get a live cd/dvd/usb that can try to recover you documents if they still exist.

HP may be able to provide you with replacement disks maybe for a small fee.

Camo is my favorite color.

Google is evil


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#5
August 13, 2012 at 10:17:22
Ok, how do i set the both 1 and 2 hard drive to auto? When i got into Setup Utlities do you just click where it sais NONE to change tha? Thank you!

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#6
August 13, 2012 at 10:42:37
Tried using a HP recover disc and its saying the hard drive could not be found now.

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#7
August 13, 2012 at 10:54:50
When tried to change hard drive from NONE to auto it doesnt give that option. it just sais everything is a 0mb, and so on. Do i need to click on Hard drive name or NONE?

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#8
August 13, 2012 at 12:29:08
You need to consult the manual for your system to find out how to properly configure things in bios setup. If you don't have it you can probably download it from the support page for your model.

Did you open the case and fiddle around in there (hope not)?


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#9
August 13, 2012 at 15:45:01
The bios ought to say some information as to how to change on the side or bottom of the screen too. Things like plus key or page down may change the setting.

Google is evil


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#10
August 13, 2012 at 16:22:13
ok..have anothe person tellin me that i need the computer to boot to the recovery disk because my hard drive is empty and i cant boot from it. But supposedly if I turn t on, hit ESCAPE i should get a menu where i can change my settings to boot to the cd so i can re install everything...any idea about this? thank you!

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#11
August 13, 2012 at 16:26:20
WinXP does NOT natively support SATA hard drives. If the computer originally came with Vista on it you MAY have SATA hard drives.

If so, you either need to provide the SATA drivers at start up or change the BIOS settings to IDE mode for the hard drives.

Watch the start up screens to see what key to hit to enter the BIOS (setup) screens.


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#12
August 13, 2012 at 16:27:20
The Recovery disc(s) is actually a set of discs, not a single disc. If you never created them & you've wiped out the recovery partition, you're out of luck. You're going to need an actual WinXP disc.

http://h10025.www1.hp.com/ewfrf/wc/...


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#13
August 14, 2012 at 14:28:10
We can't say what you have right now. The hard drive HAS to show in bios. (well, 99.999% of the time.

Once you get that working then you can go on to fixing your computer.

Google is evil


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#14
August 14, 2012 at 19:01:01
ok thank you all for you help

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