HP 563W video problem

August 22, 2009 at 22:41:47
Specs: Windows XP professional, Intel Pent. 4/512mb DDR
I have an HP 563W that we restored to factory
settings. After starting up several times correctly,
the display stopped working. The fans are starting
up, but the light on the monitor turns green for a
few seconds, and then goes to yellow. Any help
will be appreciated.

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August 23, 2009 at 07:36:13
Start by telling us WHY you felt it was necessary to restore your system. That generally indicates a problem. If it's a hardware problem, it obviously can't be fixed by reinstalling the OS.

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August 23, 2009 at 19:08:29
We did the system restore because of a virus that got into the
recovery portion of the hard drive. It came up with a fatal error.

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