How to update BIOS if the PC doesn't start up

Elitegroup computer syste... / A7800gm-a ultra
January 16, 2010 at 10:04:32
Specs: not installed yet
i have an A7800GM-Ultra. It is AM3 ready, what newegg unfortunately didn't tell me. So now I am sitting here with my AM3 processor and it doesn't start. The motherboard shows that it has power (a small LED). So I figured, that it would need the bios flash to be able to run AM3. But how do I flash it, if it doesn't even start booting?

See More: How to update BIOS if the PC doesnt start up

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#1
January 16, 2010 at 10:40:19
You can install a supported processor to update BIOS, then install the current one....

Google is your friend

www.google.com

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#2
January 16, 2010 at 10:42:47
yeah, I thought about that. The only problem is, that the only processor I could use would be an Intel. So that won't work... but thanks ;)

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#3
January 16, 2010 at 11:11:04
I am now going to send the motherboard in, get one that was not out of its packing and i will sell it; then I'll just get a better one...

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Related Solutions

#4
January 16, 2010 at 11:37:29
"i have an A7800GM-Ultra. It is AM3 ready, what newegg unfortunately didn't tell me."

Here we go again ... everyone else -- but me -- is to blame for my rookie adventure.

Regardless, I honestly don't see how Newegg is to blame here. First, I was unable to find a "A7800GM-Ultra" listed anywhere on Newegg & secondly, if what you purchased from Newegg was in fact the ECS A780GM-A Ultra, we have no idea what CPU you are trying to install on the motherboard.

Edit: Your post was moved -- away from the Windows 7 forum -- to the proper forum & I bet it was CN's fault too.

Windows 7 News!


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#5
January 16, 2010 at 11:52:29
"I am now going to send the motherboard in, get one that was not out of its packing and i will sell it"
Then rest of us have to pay in the form of higher prices. What newegg should do is test it with a supported processor, determine it works and send it back to the buyer.

larry


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#6
January 16, 2010 at 12:34:28
You are right, there is no such thing as an ECS A7800GM - Ultra. It should be ECS A7800GM-A Ultra. And as I said: newegg just said: "CPU Socket Type AM2+/AM3
CPU Type Phenom II / Phenom / Athlon 64 FX / Athlon 64 X2 Dual Core / Athlon 64 / Sempron"
I have Phenom II with 3.2GHz quad core and AM3 Socket. So it has to work, right? When I then contacted newegg, they told me that they just write there the informations they get from the producer. So I went to the producers website. There they say that Phenom II for AM2+ works. Also they say, that it would be AM3 ready. And there I also got the BIOS update from. So technically newegg doesn't give the same information as the producer.
On the packing of the MOBO its self, they didn't even mention Phenom II. And neither AM3.

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#7
January 16, 2010 at 13:35:05
"You are right, there is no such thing as an ECS A7800GM - Ultra. It should be ECS A7800GM-A Ultra"

Wrong again, it's ECS A780GM-A Ultra. Excellent board, btw.

If you're an experienced builder you know that you should benchtest your hardware BEFORE you install it the case. So can we assume that you're pre-testing your hardware on the bench? It's pretty stupid to install everything in the case & then test it, don't you think?

Other than that, are you sure all your hardware is compatible? Do you have a decent power supply? At least 400W with a single +12v rail of 30A or more?

As for your claim about the CPU not being compatible, did you bother to look at the CPU support list? You do NOT need a BIOS update for that CPU to work. You *may* have a defective part, but more than likely, you simply don't know what you're doing.

http://www.ecs.com.tw/ECSWebSite/Su...


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#8
January 16, 2010 at 14:02:55
well i dont give much about the spelling of that thing anymore, since you all seem to know, what I mean.
No, I am not an experienced builder -- everyone starts small, right? -- but i verified that it should work (on newegg...). So and as you can see out of that list from the link: my phenom 2 works on this MOBO.
The power supply could be it... you mean that 24pin plug has to have that much? mine has 500W. It doesn't have a 24pin at all, but I asked someone experienced, that it should still run with a 20pin and he plugged in an other 4pin to sum that up. he said, that this should work. Is he right?
And also: does that little standby LED on the MOBO say something, when it is blinking or glowing?

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#9
January 16, 2010 at 17:04:54
"The power supply could be it... you mean that 24pin plug has to have that much? mine has 500W. It doesn't have a 24pin at all, but I asked someone experienced, that it should still run with a 20pin and he plugged in an other 4pin to sum that up. he said, that this should work. Is he right?"

Wattage is not as important as amperage. Just telling us that you have a 500W PSU means nothing. We need to know the brand/model & amperage specs for the +3.3v, +5v & +12v rails. If you don't know, the info is on the label on the side of the PSU.

You *may* be able to use a PSU that has a 20-pin main ATX plug, but the amperage specs to have to be correct. And without the extra 4-pin, you can NOT use a PCI-e video card. The extra 4-pins on the 24-pin plug power the PCI-e slot. There's also another 4-pin plug that must be connected to the board...that plug powers the CPU. As for the light on your board, read the manual.

I suggest you remove everything from the case & start from scratch. Lay the board on the table with just the CPU w/HSF & one stick of RAM installed. Connect the monitor to the board & nothing else but the keyboard (preferrably PS/2, not USB). Plug in the power supply, switch it on, then press the red power button on the board to fire it up.


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#10
January 16, 2010 at 19:07:30
all right. doing it the way you said. that cpu power has an 8 pin plug. the processor needs 125W. (I just checked, the MOBO has 160W cpu support) so i will just plug the 2 4pin plugs in. the mobo should run then, because i don't have any graphic cards attached....
it doesn't. So I switched all plugs out til I tried all possible settings. I also had that 6 pin (for the graphics card) in the cpu plug and it still made no change. the cpu fan doesnt make any movement.
So here the specifications of the netadapter:
+3.3V,32A; +5V,45A; +12V,18A; -5V,1.0A; -12V,1.0A; +5VSB,2.5 -> sum 500W

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#11
January 16, 2010 at 22:59:43
"So I switched all plugs out til I tried all possible settings"

Switched out all what plugs? There are only two power plugs that can connect to the board....the main ATX plug (either 20-pin or 24-pin) & the 4-pin ATX12V plug (for the CPU). The CPU cooling fan has to be connected to the proper header, the monitor connects to the graphics port, the keyboard to the PS/2 port. Other than that, all you need is one stick of RAM installed. What happens when you press the red button on the board? The the PSU fan come on?

"So here the specifications of the netadapter"

Netadapter? Don't you mean power supply? Going by those numbers, it's a cheapie. 45A on the +5v is a dead giveaway. If it doesn't have a 24-pin main ATX plug, I would try a new PSU before sending any other parts back. Here's a 400W Corsair for $40 after rebate:

http://www.newegg.com/Product/Produ...

And make 100% sure you're testing the right way:

How to Bench Test Your System


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#12
January 17, 2010 at 10:25:15
Yeah, That power supply might be really cheap - it came with the case. BTW: i was searching for the word power supply, but I could at that moment just remember "Netzteil"...

So more just for fun than attempting to accomplish something, i just fired it up with the settings from yesterday evening and bam! there she goes... im gonna follow that link about benching through and then install everything. Thank you, for your help (as soon I have more money, I will get a real power supply, promise ^^ )


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