how to unlock Toshiba MK5059 GXSP

December 11, 2017 at 09:06:46
Specs: Windows 7
windows will not open on startup on my Gateway Laptop NV52L06u. I get a message: harddisk security, sata port 0, Toshiba MK5059 GXSP lock

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#1
December 11, 2017 at 15:15:06
There is no solution for that unless YOU have the correct password. Otherwise you need to replace the hard drive.

Contact Toshiba to verify that if you want to.


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#2
December 12, 2017 at 05:49:45
Yes, just put in your password and away you go. As it is used every time you start it is near impossible to forget what it is.

Always pop back and let us know the outcome - thanks


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#3
December 12, 2017 at 08:24:53
RIP      

i5-6600K@4.650GHz/4.448GHz cache@1.315v | 2x4GB Crucial-DDR4-2133@ 14-14-14-28 1T 2729MHz@1.3v | ASUS Z170-K | Samsung 250GB SSD 850 EVO | MSI RX 570 ARMOR 4GB@1295cc@1.058v&2050mem | Corsair VS450


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Related Solutions

#4
December 12, 2017 at 20:00:57
The Toshiba security wouldn't be much good if all you had to do was replace the HDD to bypass the password protection. Have a look at this: https://yourbusiness.azcentral.com/...

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#5
December 13, 2017 at 07:32:27
riider

Maybe I missed something but the link doesn't seem to support your statement. I appears that the hard drive password resides on the hard drive. Most likely in the firmware. Otherwise a reformat would make it usable again. That said, I don't understand why replacing the hard drive itself couldn't fix the HARD DRIVE password issue.

I am assuming the primary intent of hard drive passwords is to protect data stored on that hard drive.


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#6
December 13, 2017 at 09:34:44
I've never encountered the issue myself, but I've read that some manufacturer's tie in the HDD security with a security chip on the motherboard. If a locked HDD is removed & a new HDD is installed without 1st clearing the locking password in the BIOS, the new HDD automatically becomes locked.

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#7
December 13, 2017 at 10:19:25
Hmmm, interesting if true. I guess I would research that possibility myself, if it were an issue for me. In this case we don't know the entire story. Could actually be a forgotten password. At any rate, if what you read is correct, that is a pretty harsh penalty for the legitimate user that does forget their hard drive password.

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