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Asked: 2021-10-20T23:00:53+00:00 In:

Solved How To Unlock Forgotten WD HDD Smartware Password

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I don’t even remember if I installed the program on my Mac or not…. I just tried to access my external WD drive and found out it is locked, all my important info is there, I don’t have the password…. What can I do?????

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      Send it to WD then. They implemented the security, they will know how, if at all, how to crack it.

      The actual password will be stored on a chip within the drive hardware which itself will be encrypted. The driver that came with the hardware knows how to access this chip. It may be possible to reverse engineer the driver and work out how the chip is accessed but that is not a trivial task.

      Stuart

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