How to solve hard disk failure warning?

December 8, 2018 at 15:20:09
Specs: Windows 10
I HAVE A GATEWAY LAPTOP MODEL #MS 2290.
WHEN I TRY TO BOOT UP, I GET THE FOLLOWING MESSAGE -
"SMART FAILURE PREDICTED ON HARD DISK: HGST HTS725050A7E630-S1) WARNING:IMMEDIATELY BACK-UP YOUR DATA AND REPLACE YOUR HARD DISK DRIVE, A FAILURE MAY BE IMMINENT.
PRESS F1 TO CONTINUE."

NOTHING HAPPENS WHEN I PRESS F1.

DO YOU HAVE ANY SOLUTION SUGGESTIONS OTHER THAN REPLACING THE HARD-DRIVE?

9S


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#1
December 8, 2018 at 17:00:14
When your HD is shot the only way to fix it is to replace it.

Always pop back and let us know the outcome - thanks


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#2
December 8, 2018 at 18:27:21
First of all, don't shout (use ALL CAPS). It won't garnish any more attention or draw any more sympathy from anyone.

Second, as Derek mentions, the only way to fix the drive is with a replacement. If, as you say, your machine is not responding to anything after the boot ("nothing happens after I press F1"), then it's likely the drive is already shot...meaning there's probably nothing that can be recovered from it.

"Channeling the spirit of jboy..."


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#3
December 8, 2018 at 21:09:01
I agree with all of the above. After replacing the drive and reloading everything, you may want to try accessing the drive outside of the computer via an external case or adapter cord to see if you can recover any files that you do not have a back up for (if any) but to try to use the drive again other than for that would be a really bad idea (you would be asking to loose important files). When the system warns the drive is going, it is usually pretty far gone.

You have to be a little bit crazy to keep you from going insane.


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#4
December 9, 2018 at 06:52:30
You could try booting to a live version of Linux and use that to see if you can access the hard drive. Most likely the drive is damaged but it would be worth the try. You will need access to another computer to download a live (portable) version of Linux. The media you install it to is dependent on what your Gateway laptop has in the way of boot devices, such as optical or USB.

If you want to try the above suggestion others may have suggestions on which version of Linux might be most suitable for you to try and also HOW to perform that operation.


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#5
December 9, 2018 at 07:05:38
Also... is there, or has there, been "any" noise from the drive in the recent past; noise such as clicking, even scraping or "screaming - albeit low level?

If so then again it indicates (usually) the drive is dying - mechanically at least.

You "could" remove the drive, wrap in a piece paper towel and place in a plastic bag (something like a sandwich bag) and seal it. place bag in a freezer for about an hour or so; an then remove. Open bag, loosen paper a little and leave bag/contents to warm up just a liytle. Paper towel will absorb any local condensation.

Remove drive from packing and re-install into computer and see if will boot up? If it does, it will only be fora short while; after-which it will "crash again. But it may allow you time enough to recover valuable data/files etc to external storage before it crashed (again). When it crashes again repeat the freezer routine again... and so on.

Likewise if you boot the system with linux disk (DVD) and then attached the drive as per OtH , you may be able to recover files that way. And if that doesn't work, then do the freezer routine and attach the drive to the linux booted system (via usb adapter of corse), and see if you can recover files that way?

The freezer routine will only work so many times...; so if it does work, make haste and copy what you can before it (the drive) fails permanently...


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#6
December 9, 2018 at 14:48:41
So far, the OP hasn't returned. I wonder if he dropped the laptop? If not, I wonder if he'd been getting the "imminent failure" message for a while & just ignored it. In my experience, it's rare that a drive will fail immediately after the 1st time the warning message is displayed.

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#7
December 9, 2018 at 15:21:52
Very true re’ not failing immediately after a warning message.

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