Solved How to remove a high voltage card from Dell Printer.

October 21, 2014 at 14:02:10
Specs: Windows XP
The printer in question is a Dell 5300N printer. It appears the power supply card has blown. I want to change both the high and low voltage cards.


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✔ Best Answer
October 22, 2014 at 14:31:59
You're welcome. Yeah, I don't think the HVPS is the problem, if it was bad the printer would still power up but the print would be very faint or just produce blank pages. You are on the right track to just replace the regular power supply first. Have you checked for blown fuses?

message edited by THX 1138



#1
October 21, 2014 at 19:51:55
What symptoms are you experiencing? Why do you want to change the high voltage supply?

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#2
October 21, 2014 at 20:00:50
Maybe can find a service manual that matches closely your Dell printer here:
http://www.refurbisheddellprinters....

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#3
October 22, 2014 at 07:29:10
The printer will not turn on. I removed the power supply card and was told I should also replace the high voltage card.

message edited by Dr.Forest


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#4
October 22, 2014 at 07:41:08
I checked the website. The closes printer manual is no longer available.

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#5
October 22, 2014 at 10:08:49
Just out of curiosity, who told you to replace the high voltage power supply?

The high voltage power supply does not power the printer, it is responsible for charging the imaging drum and transfer roller with static electricity.

message edited by THX 1138


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#6
October 22, 2014 at 11:26:57
THX 1138,
I want to first say thank you for your quick response. I'm not a techy but I am learning.

I got the suggestion from a repair company that I believe was just out to sell parts or have me send them the printer. After looking at the printer again and your input I think all I have to do is replace the LVPS, which isn't a problem to remove. If it works I'll be happy. If not I'll dig deeper.

I'll let you know if it works out. Thanks again.


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#7
October 22, 2014 at 14:31:59
✔ Best Answer
You're welcome. Yeah, I don't think the HVPS is the problem, if it was bad the printer would still power up but the print would be very faint or just produce blank pages. You are on the right track to just replace the regular power supply first. Have you checked for blown fuses?

message edited by THX 1138


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#8
October 23, 2014 at 07:09:19
THX 1138,

Both fuses checked out okay. I ordered a refurbished LVPS board that comes with a 90 day warranty. I really cannot complain about the printer. It is nearing 10 years old and up to this point has performed really well. The quality of print and speed is such that I don't want to part with it. I do appreciate the input I have gotten and will let you know the results after I receive and install the LVPS. Thanks again.


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