How to recover from dead promise array

Asus P4c800-e deluxe motherboard
March 30, 2010 at 07:39:02
Specs: Windows XP Pro, intel p4/4gb
I discovered machine in solid read and no video basically locked up with all drives spinning and fans working, etc. Had to disconnect from AC to reboot. Now nothing works except mobo sb_pwr green light on mobo. I am running two SATA drives as stripe and have two ide drives as mirror (raid0+1) config on asus p4c800-e mobo.
Without replacing components in a futile attempt to recover is it possible to read either the strip or mirror drives in another non promise array controller machine to recover data?

See More: How to recover from dead promise array

Report •

March 30, 2010 at 08:15:30
It sounds like your power supply is failing, but check out these other possibilities...

See response 1 in this recent Topic:

Report •

March 30, 2010 at 09:11:20
I have checked PW (Zalman 400 watt). The machine was running but it was locked up. All internals were spinning, all fans, drives, etc. Once I powered it down nothing will run except mobo power light. I dont wont to start replacing CPU or mobo just to recover data as this could be quite expensive and both are old. I was hoping to access stripe or mirror drives from some other machine since Promise PDC20378 is quite old and not supported any longer. I may have to send drives out to third party and pay for recovery.


Report •

March 30, 2010 at 10:44:18
See the info I pointed to !
If your cpu fan and mboard capacitors / appearance check out okay, a failed cpu or mboard is extremely rare otherwise - the most likely thing is your power supply is failing.
Failing power supplies often still partially work !
The only way to rule out the power supply being the problem for sure is to try a known working power supply with your system, or, better still, to try your power supply with another working system.

Try another power supply that you already have on another computer if you can, or borrow one.

Your hard drives can easily be checked to see if there's anything wrong with the hard drive itself by connecting it/them to another computer, and booting the computer with a bootable hard drive diagnostics floppy or CD.

Check your hard drive with the manufacturer's diagnostics.
See the latter part of response 1 in this:

(thanks to Dan Penny for this link:)
Hard Drive Diagnostics Tools and Utilities

If you don't have a floppy drive, you can get a CD image diagnostic utility from most hard drive manufacturer's web sites, but obviously you would need to make a burned CD, preferably a CD-R for best compatibilty, on another computer if you need to.

If the hard drive itself tests okay, any data problems found can be fixed, one way or another.

If the hard drive itself tests okay, in this case, there's probably nothing wrong with the data on the drives.

Report •

Related Solutions

March 30, 2010 at 19:54:59 can transfer the promise card and drives to another machine. I believe any software raid will be lost with its configuration. There are ways to recover data fro those drives too. I would walk through the basic steps to verify the issue (like stated above) before removing the system drives.

Report •

Ask Question