How to recover data from unrecognised hard dr

January 31, 2011 at 10:17:29
Specs: Windows Vista
I am using a 1TB Maxtor external HDD.
Upon connection, error message "USB Device Not Recognised" comes up.
I've tried rebooting the system, but it's worked only once.
It was fine for a few days, afterwhich it died completely.
Rebooting and dis-/re-connecting no longer helps.

I would like to recover all my documents that are saved in the HDD.
Is there any other way I could get my HDD to be recognised again?

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January 31, 2011 at 10:42:14
Most likely the drive has failed and will need to be replaced. Others may be able to help with recovery, if possible.

You really need to have a backup of important files. Having only one copy of important data is asking for trouble. Hard drive fail, often without warning or apparent reason.

External drives, particularly in the larger sizes, seem to have reliability issues. But this isn't always the drives fault. The rugged exterior hides the fact that they are really quite delicate internally and they are often (quite unintentionally) mistreated.

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January 31, 2011 at 21:07:01
Hi LMiller7,
Thx for the tip! =)
I managed to save some files into a new HDD before the Maxtor stopped functioning properly,
but that's not good enough.

I'm actually wondering if replacing the USB cable would help.
The Maxtor actually still whirs and runs...
Though I can't tell if there are any abnormal noises.
Just not recognisable.

I would really appreciate it if anyone would be able to help me out...

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January 31, 2011 at 22:42:10
Download and run "pc files inspector" and see if it can find your' free and along with recuva are 2 of the better free ones. If that fails you can try "easeus" or getdataback, I know GDB will run a free scan and see if the files appear recoverable before you buy. Normally, I pull an image off the drive if possible to do the recovery, but I don't recommend that for novices. PS: it would also be better if you took the hard drive out of the case and plugged it into the computer via its sata or ide cable as a secondary slave, rather than usb, but again not recommended if you have not done this before. Start with the free data recovery tools and see how you make out.

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