Solved How to recover data from a corrupted hard drive

Dell / Insperion
January 16, 2018 at 07:03:28
Specs: Windows 7 Pro, AMD/2 mB
My old computer won’t boot. I tried different ways to get it to work such as scan disk and ccleaner but neither would even load. I brought the computer to a local computer repair store and asked if they could copy/move data from the computer to an external hard drive. They said that would not be possible.

I know that the hard drive could be replaced but I am trying to save the data. Any suggestions?

Thank you.
Brian W


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#1
January 16, 2018 at 07:39:27
Certain that it's corrupt? If it's a machine that has sat a long time it may just have a bad cmos battery and lost it's configuration. Any messages when it boots?

"Channeling the spirit of jboy..."


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#2
January 16, 2018 at 08:20:17
✔ Best Answer
Buy an external case, put your drive in it and take it over to a friends house, plug it in to his computer and see if you can read the drive.

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#3
January 16, 2018 at 13:36:55
Even if there is some corruption which prevents the system running it does not necessarily mean that all of your own data is corrupted. Response #3 above is the first thing you should try.

Always pop back and let us know the outcome - thanks

message edited by Derek


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Related Solutions

#4
January 16, 2018 at 14:43:04
T-R-A,

There is no message, just a blank screen as the computer tries to boot up.

Thank you.
Brian W


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#5
January 16, 2018 at 14:44:37
TRX 1138 and Derek,

I will buy an external case and give it a try.

Thank you,
Brian W


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#6
January 16, 2018 at 15:20:39
"There is no message, just a blank screen as the computer tries to boot up"

You've given us very little to go on. By blank screen, do you mean no manufacturer or BIOS splash screen? What about beep codes? You might be able to boot off a Linux disc & just transfer the data from the HDD to a USB drive (flash drive, external HDD, CD/DVD, etc). But if you're not seeing anything on the screen, you likely have more problems that just a bad HDD.

https://linuxmint.com/edition.php?i...

message edited by riider


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#7
January 16, 2018 at 15:28:49
Riider,

There is no manufacturer or BIOS splash screen, just a totally blank screen. However, you heard noise coming from inside the computer.

Thank you.
Brian W


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#8
January 16, 2018 at 15:33:11
A bad HDD usually won't prevent a system from at least displaying the splash screen at startup. Noise could be fans or the HDD spinning up, what about beeps?

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#9
January 16, 2018 at 15:43:37
Riider,

There are no beeps when the computer is turned on. With the info l have given you, is it even practical to buy an external case, install the hard drive and try to get it working on another computer?

Thank you.
Brian


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#10
January 16, 2018 at 16:31:18
By external case we mean an enclosure (or caddy) for just the hard disk. If that can then be browsed by plugging it into the USB of another computer then at least you can check to see if your data is visible.

If you mean booting up to Windows somehow with that disk on another computer then it won't work (even if the disk is OK).

Always pop back and let us know the outcome - thanks

message edited by Derek


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#11
January 16, 2018 at 16:42:30
"There is no manufacturer or BIOS splash screen, just a totally blank screen."

"There are no beeps when the computer is turned on."

Both of those would be more indicative of a power-supply problem, not a hard-drive problem.

"With the info l have given you, is it even practical to buy an external case, install the hard drive and try to get it working on another computer?"

Definitely. Don't know the reliability of your "local computer repair store", but it doesn't sound like they even tried...(likely thinking you'd probably spring for a new machine instead).

"Channeling the spirit of jboy..."

message edited by T-R-A


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#12
January 19, 2018 at 05:33:54
Let us know what happens please.

Always pop back and let us know the outcome - thanks


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#13
January 19, 2018 at 05:38:11
Derek,

It will be awhile before I can get to this but I will let you know what happens.

Thank you.
Brian W


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