Solved How to open Iomega Mac Companion External HDD (3Tb) Case

November 21, 2015 at 04:27:53
Specs: Macintosh
The HD has failed and I want to swap it. It appears that you need to pry open the top of the case (black plastic with logo and vent slot) but how do you do this without damage? Anyone managed it?

See More: How to open Iomega Mac Companion External HDD (3Tb) Case

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✔ Best Answer
November 21, 2015 at 09:48:18
One of those pics is from EBAY, is it not?
Have you tried sending the seller an email and asking how he was able to get it apart?

Have you tried Lenovo support page?

http://support.lenovo.com/us/en/

Sorry can't be of more assistance.

MIKE

http://www.skeptic.com/



#1
November 21, 2015 at 07:02:26
check there website or utube it.

Davidw This is your answer.
https://www.youtube.com/watch?v=d-KmoKF9X
http://www.youtube.com/watch?v=d-Km... TRY this new one it works

message edited by Davidw


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#2
November 21, 2015 at 07:22:18
Thanks but have done all that and can't find anything useful :-)

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#3
November 21, 2015 at 07:53:07

you would probably be better off just buying a whole new unit. Wha would you be saving, a plastic case. Get a usb hard drive dock. That way if the drive fails agin, you just pull out the old drive and plug in a new one.

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Related Solutions

#4
November 21, 2015 at 08:07:50
Yes I think that's the way forward, unless someone who's cracked one of these models can tell me how. I can open it as it is but I can't see how you can avoid severely damaging the case: metal (looks like aluminium) with plastic top

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#5
November 21, 2015 at 08:10:39
Thanks Davidw for the link but video appears to have been taken down

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#6
November 21, 2015 at 09:10:14
This is for an Iomega GDHDU2 don't know how similar they are, but might be worth the look:

https://www.youtube.com/watch?v=Hig...

MIKE

http://www.skeptic.com/


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#7
November 21, 2015 at 09:25:44
Thanks Mike I've seen that one. My model has a plastic lid recessed into a metal frame instead of an easy-pop seam like the one in the video. There isn't enough give in the materials to make the pry-off straight-forward, as it would be if all-plastic. But I wouldn't use a screwdriver as he did instead of a proper spudger. You can see how he's damaged the case. Vandal ...

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#8
November 21, 2015 at 09:37:45
Does your model have rubber feet?
If so, there may be screws hidden under the feet.
I've seen models like this in the past.

MIKE

http://www.skeptic.com/


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#9
November 21, 2015 at 09:40:06
Here are 2 pix showing the model closed and open. I just need to get from one to the other!

http://bit.ly/1N0jIRe
http://bit.ly/1NiYGnn


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#10
November 21, 2015 at 09:43:57
No mike, no rubber feet unfortunately. It has a flat base with a non-slip surface. It looks to me from the pix I've just posted that you somehow have to pry open the lid. No screws visible anywhere

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#11
November 21, 2015 at 09:45:23
..but how do you do this without damage?

If you are interested only in preserving the case for further use with no blemish, get something like THIS. This HDD enclosure has built in fan for longevity and is self-powered so as not to drain the computer for power. P.S.: The one I currently uses supports up to 4TB SATA I/II/III HDDs

i_Xp/Vista/W7/W10 User


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#12
November 21, 2015 at 09:48:18
✔ Best Answer
One of those pics is from EBAY, is it not?
Have you tried sending the seller an email and asking how he was able to get it apart?

Have you tried Lenovo support page?

http://support.lenovo.com/us/en/

Sorry can't be of more assistance.

MIKE

http://www.skeptic.com/


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#13
November 21, 2015 at 09:55:35
Thanks for that XpUser. That could well be the way. Also you can easily get replacement cases at http://ebay.eu/21aqoGV and elsewhere for this particular Iomega model and fit your own new or old HD. Maybe this is because no-one's managed to open the factory-assembled until without destroying it ... But whether you could ever open it again? ...

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#14
November 21, 2015 at 09:58:59
Good idea Mike. Will do that. Maybe also I need to mail support at Lenovo to get specific info on Iomega products they "acquired". Thanks very much for your help

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#15
November 21, 2015 at 10:00:29
Just a thought, do you have the original manual for the machine?
Does it give any clues on how to open?

MIKE

http://www.skeptic.com/


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#16
November 21, 2015 at 10:10:40
Thanks Mike, I have somewhere but as I recall it covers basic setup only. I'll see if I can dig it out

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#17
November 23, 2015 at 05:42:53
Sorry David, still doesn't work for me

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#18
November 23, 2015 at 21:29:49
Final report: the only way is to seize your courage and pry open the top :-)

With the rear of the unit facing you, insert a thin but strong spudger through the vent slot at the right end and gently pry up until the right corner of the top insert lifts. Then you can work around the top, sliding the spudger along the gap between the top and aluminium frame. Once the top is off the alu frame lifts out and the disk assembly (screened inside a metal case) pulls off the base. The whole unit is held together by snap-together plastic clips and mountings between the top and bottom pieces with the alu frame sandwiched between ...

To get at the disk unscrew the 2 disk mounting screws (with rubber washers) on one side of the metal case and 2 small screws on the other. Then gently lever off the top of the case and separate it from the bottom. Ease out the HD assembly. The HD is secured to the circuit board by one screw with spring-loaded washer. Take this out and slide the drive off its SATA connector

Reassembly is the reverse (hopefully) ...

With thanks to insidecomputer (look them up on eBay) for the tip

message edited by crispage


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#19
November 26, 2015 at 10:49:25
I have just replaced the Seagate 3Tb drive in a mac companion and found the plastic top a b***** to remove. In the end I used a sucker bought to replace the screen of an iPhone together with a small screwdriver in the ventilation slot to help. Eventually I could get another small driver down the side of the panel and prise it up. This was at the back left of the top. I wondered if I could have used the sucker at the middle of the front to have a better chance of easily bringing the panel up. Anyway I replaced the drive (which had failed to read a couple of times and I had to run it on its side to get it to work) with an HGST Deskstar NAS 3Tb drive as they are more highly rated than Seagate. All is well and the drive is fine after initialising and formatting using the Drive Utility in mac OSX. But thanks for all your input - I wouldn't have known how to get into the box without you.

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#20
November 27, 2015 at 02:42:40
Didn't think about using a sucker. Good tip! Glad we were both able to get this fixed

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