How to move files without seeing screen?

February 17, 2011 at 10:36:22
Specs: Windows Vista
I recently got updated to Windows 7 on my HP pavilion dv9700 and with that upgrade my video drivers no longer worked and HP does not support drivers for this model so I now cant get them. Then I all of a sudden started getting vertical bars (not consistent with LCD failure) that then causes the screen to fade from black to white then eventually staying black. The computer still starts up and logs in, was curious as to what the problem could be? Video Card bad? Ive tried hooking it up to my TV via HMDI cable and the TV then says unsupported format.

And if not then I would like to get my files off of the computer to put on a external HD but I cant see what im doing, is there an easy way to do this?


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#1
February 17, 2011 at 12:35:04
Try booting to safe mode with networking and roll back the drivers or retrieve the files from there.

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#2
February 17, 2011 at 12:43:44
Also may be possible to access it remotely. May be a way to run a live cd to try recovery point. May be possible to use Win7 dvd to repair.

"The era of big government is over," said Clinton 1996


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#3
February 17, 2011 at 14:03:38
I cant see the screen at all to do anything, and rolling back the drivers wouldn't really help, nor would I know how to do that without seeing the screen.

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Related Solutions

#4
February 17, 2011 at 15:01:17
You should be able to see the screen when you first start up the computer. At that time you tap F8 to get to a menu. Select Safe Mode with networking.

If you don't see anything on the screen when you first start up then you have a hardware problem, not a driver problem.

Rolling back the drivers to SVGA (default) will produce an 800x600 display resolution and does not use any dedicated drivers. It will be the same as before you installed the wrong drivers.

Go to the HP link below and download the Vista drivers for your model. In most cases, Vista drivers will work with Windows 7.

http://h20000.www2.hp.com/bizsuppor...

Or look at the second link below to determine the EXACT graphic chip in your laptop. Then go to the nvidia link below that and download the correct drivers for your version of Windows 7.

http://h10010.www1.hp.com/wwpc/ca/e...

http://www.nvidia.com/Download/inde...


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#5
February 17, 2011 at 15:53:29
If your video card is OK then you could get your files off using a Linux Live CD (such as Puppy Linux).

On another computer, get the download and burn a CD from the image. On the defective computer set the CD ahead of the HDD and boot with the CD in the drive. If Linux arrives OK you can drag and drop your important data onto a Flash Drive. Note that everything is single click on Linux.

As it runs from the CD, your computer will revert to its current state when you reboot.

We all live on the same ball.


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#6
February 17, 2011 at 16:27:35
Nothing shows up at all when I start the computer, I never said it was a driver issue. my only thought is the video card is bad. And the vista drivers don't work on this laptop while running 7 I tried and have also looked just about anywhere I can to find compatible ones with no avail. Also the N-Vidia drivers all failed to install as well. The only thing I meant by talking about the drivers is that they are what is preventing me from hooking it up to my TV.

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#7
February 17, 2011 at 16:38:03
Then my Linux idea won't help. Maybe you could temporarily put the HDD into a USB caddy (if there is a suitable one around) then copy your stuff onto another computer.

We all live on the same ball.


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#8
February 17, 2011 at 19:31:35
Could have fooled me with your original post. Everything there indicated you had video until you installed Windows 7.

Using an external display on a laptop is a function of some keystrokes. Read your manual to find out which ones work on yours.


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#9
February 17, 2011 at 19:42:04
It did work originally by just plugging the HDMI cable but I believe the lack of video drivers is what causes that to not work. Without video drivers would a normal AVI cable work? Because my TV does have that too but I just didnt want to spend money on one if it I didnt know it was going to work.

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#10
February 18, 2011 at 05:49:00
So, is your laptop screen broken or what?

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#11
February 18, 2011 at 07:06:26
I have no idea, thats ideally the question, ive looked up LCD failure pictures and videos and stuff and nothing fits what my screen is doind, as I said the only thing I can think of is if the video card itself might be bad. Before it stopped working all together it would work probably 1 out of 10-20 times I would turn it on and as long as I left my computer on it would work with occasional lines that would pop up then dessapear, but now it just completely doesnt do anything.

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#12
February 18, 2011 at 07:11:30
Has any one suggested toggling the screen modes through the FN+F? key yet?

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#13
February 18, 2011 at 07:46:06
ace

From #8 above, "Using an external display on a laptop is a function of some keystrokes. Read your manual to find out which ones work on yours".


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#14
February 18, 2011 at 13:37:39
Whatever #7 is a possible way of backup up your important stuff until you work out what is causing the problem.

If it don't see anything at all during bootup then it has to be a hardware fault, screen or video card being most likely. You don't need Windows drivers to view the startup info (or BIOS).

We all live on the same ball.


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