how to make external hard disk visible on windows explorer

August 1, 2014 at 17:26:02
Specs: Windows 7
I have WD my passport HD 1TB external hard disk
for unknown reasons, the second partition cannot be detected
but on the computer manage the partition is shown with no Available tasks
plz help me... all my important data on this partition

message edited by salaam-sk


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#1
August 2, 2014 at 03:07:27
Test the external drive with Data LifeGuard Diagnostic:

http://support.wdc.com/product/down...

(Ignore the drive that is shown on that page, not same as yours but it doesn't matter).


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#2
August 2, 2014 at 16:34:45
If the drive does not show a letter, try assigning one. If the drive did not show up in Computer, It would probably need to be formatted but first try recovery software. If nothing is found, try a quick format (does not overwrite anything) and then try recovery tools again. Recuva is often recommended here and there are probably others people will mention.

You have to be a little bit crazy to keep you from going insane.


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