how to install drivers when laptop display bl

November 18, 2010 at 06:57:45
Specs: Windows XP
WHEN I CONNECT EXTERNAL DISPLAY IT WILL DISPLAY LOGO BUT THEN GO BLACK. IT WILL NOT RESPOND TO ANY KEYS TO TRY AND GET IN SAFE MODE. WHAT NEXT?

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#1
November 18, 2010 at 12:39:25
Can you see internal screen?

Why did it take me over a year to phone in a problem to ATT?


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#2
November 18, 2010 at 12:48:20
no, when I first turn on the external monitor only will show logo and then go blank

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#3
November 18, 2010 at 14:25:21
Typing in all capitals in a post on the web is considered to be the same as if you were SHOUTING, and very rude !

If you have just installed Windows and HAVE NOT installed the specific drivers for the video adapter yet, then the most likely thing that can be wrong, since you do get video briefly on an external monitor, is your video adapter is damaged (you should ALWAYS have video in Windows BEFORE the specific drivers for the video adapter have been loaded, on the external monitor, since you do get video briefly on it) and in that case you need to replace the mboard (or get another computer, or if you don't mind using an external monitor and nothing else is wrong, get a USB video adapter that you plug an external monitor into).
.........

Are you SURE you're pressing F8 soon enough to get the Windows boot choices menu correctly?

Remove any bootable CD or DVD you have in the optical drive.
On almost all computers, you're supposed to press F8 repeatedly, do not hold down the key, starting very early in the boot - on some fast computers you must start tapping F8 right after the led on the monitor turns the color it is when it has video and is not blinking.

On some brand name systems, F8 is also used for something else - e.g. a boot choices menu. If something like that pops up when you tap F8, then you press the Esc key or some other key to exit that, then immediately repeatedly press F8 and you will get the Windows boot choices menu.

If you still can't get F8 to yield you the Windows boot choices menu, then....
either your Windows installation is damaged, or....
See this - if you don't have a power problem, then your video adapter on the mboard is damaged - get another mboard, or another computer (or if you don't mind using an external monitor and nothing else is wrong, get a USB video adapter that you plug an external monitor into).

Laptop no video (or video problems), and battery, AC adapter, power jack T shooting.

See response 1:
http://www.computing.net/answers/ha...

DO NOT plug in or unplug a monitor's video cable into / from a video port while the computer is running. Doing so can damage the monitor's circuits and/or the video adapter's circuits.

If there is nothing wrong with your AC adapter or it's connection and the jack in the laptop.......

Laptop main batteries usually work as they should for a year or so, then they begin to rapidly deteriorate. From what I've seen, by two years they cannot be charged to anywhere near their full capacity, and it gets worse after that.
They often develop internal shorts when they are older. If the battery gets HOT rather than just warm after you have attempted to charge it for at least a half hour, or after you have been using the laptop for a while with the AC adapter plugged in, it's definitely internally shorted and you must replace it. Internally shorted batteries getting too hot have been known to cause the laptop to catch on fire.
......

If you DO eventually get the Windows boot choices menu when you press F8, and if you HAVE installed the specific drivers for your video adapter, then your problem may be caused by your specific video drivers not detecting the monitor type properly, and in some cases when that happens, you get no video at all in Windows, yet the video works fine while booting before the boot gets to the point it is supposed to be loading Windows.
In that case, choose Enable VGA mode, NOT Safe mode, because you can't change the monitor drivers Windows uses (when you boot normally) in Safe mode.

For 2000 or XP...
See response 9 here:
http://www.computing.net/answers/ha...

starting at....
"Boot into Enable VGA mode."



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#4
November 18, 2010 at 15:16:21
Are you using a wired or a wireless USB keyboard?

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