|It's not a matter of whether you've taken computer related courses, necessarily - it's a matter of whether you're willing to learn about the operating system and how to fix problems with computers, and/or continue to learn about those things. |
I have no had no formal training regarding computers, but I've been fixing problems with them on my computer(s) and many other people's computers - mostly those of friends and relatives - since our family got our first computer in 1989.
I've been answering topics about finding information about computers or software for devices for computers or other problems with computers online since about 2002, on this web site since about 2005, and from doing that I've learned a lot.
Whatever I haven't already experienced about a problem myself or haven't already learned about and know how to fix, I look up on the web by searching for appropriate info.
There's a lot of info in the Help and Support in Windows itself, and on the Microsoft web site, and elsewhere on the web.
In general, mice do not stand up well to being dropped, especially if it's been dropped onto a hard surface. Wireless mice are even more likely to be damaged, sooner, from that.
If it's a wireless mouse,
- the battery (batteries) inside of it must have a sufficient voltage.
- for some wireless mice, the cursor will stop moving after some period of activity of not using the mouse, or of not using the buttons on the mouse, to prevent the battery (batteries) from being used when they don't have to be. E.g. one model I know of requires that you need to press on one of the mouse buttons you normally use on the top of the mouse when the cursor stops moving
- other mice may have a small button elsewhere on the mouse you must press.
If the Intellimouse has a cord on the mouse, problems caused by wires being broken inside the cord are COMMON, after the mouse has been used a lot, or at any time if the cord has been yanked on. Usually the wires are broken inside the cord near where it enters the mouse - sometimes the wires are broken near it's plug on the end of the cord (DO NOT pull on the cord to unplug it - pull on the plug). The smaller the diameter of the cord, the sooner you're likely to have broken wires inside of it. If the insulation for a broken wire is intact, the mouse MAY work fine when the cord is in certain positions near where a wire is broken, NOT work fine when the cord is in other positions. The cursor may not move, or it may jump all over the place, or move horizontally but not vertically or visa versa.
If the cord has one or more broken wires, or if the mouse has been damaged otherwise, it will produce the same symptoms, if not right away, eventually, with any computer.
Similar applies to corded keyboards.
Try a different mouse
If you're using an OLD Intellimouse that has a ball inside of it, remove the "door" on the bottom of the mouse and remove any accumulated crap that's stuck to the three rollers inside the mouse that that ball touches.
Software problems in Windows can cause the cursor to not move, but that's relatively rare. In that case, if it's plugged into a USB port, usually if you unplug the mouse and plug it in again the cursor will then move.
If it's plugged into a PS/2 port, PS/2 connections are NOT "hot pluggable" .
You have to Restart Windows, one way or another.
If you have a really old Intellimouse it may be plugged into a serial port. Serial port connections for a mouse are somewhat "hot pluggable" - but it may NOT work to unplug it and plug it in until you have Restarted the computer.
For XP and 2000, an alternative when the cursor won't move but the keyboard works -
hold down Alt and Ctrl, press Del, let go of all three keys.
Hold down Alt, press U, let go of both keys.
Press R to Restart the computer, or press U to Turn off the computer.
In both cases Windows will shut down properly.
For most computers, if you hold the power button in or down for up to about 4 seconds, the mboard will shut off.
Make sure the PS/2 mouse's (or keyboard's cord's plug is all the way into it's port, or the serial connected mouse's plug is all the way into it's port, before you press the power button.
For XP, CHKDSK may want to run when you start up Windows after that - let it run - usually it won't find any problems, but sometimes shutting down Windows that way does cause data to be damaged. .