How to fix Yellow DS light and Link light on cisco DPC3010

April 25, 2015 at 19:55:04
Specs: Windows 7
I am using an old notebook for the next 2 weeks until my new computer comes back... When I plug into the new one it runs fine and get all green lights but on this Win 7 starter the link light goes to amber and no one seems to have an answer... What will happen if I hit the Modem reset button...?

See More: How to fix Yellow DS light and Link light on cisco DPC3010

Report •

April 25, 2015 at 23:04:12
I believe that just means that the NIC in the older computer is not gigabit. More important than the colour of the LEDs - does it work?

Report •

April 26, 2015 at 01:34:17
And To answer your question about the reset button..

Pressing the reset button on the router will "reset" the router's settings back to factory state. Any changes you may have made to its settings will be erased, and more than likely the wifi service will be disabled. Wifi can be re-enabled by logging into the router's home page and then accessing the wifi section.

What make and model is the router, and also the laptop?

Incidentally if the system is working OK - you can access the internet at least, then why not leave things as is, and hang in until your other computer is returned.

Report •

April 26, 2015 at 05:15:43
This is an Acer with duel core 1.6Gh processors with 1 gig of ram also 320 gig hard drive... It takes about 30 minutes to load a page so I guess it works kind of... I reset to factory settings and over the next 3-4 days updated over 200 updates and my security is fine...I don't know about modem settings... I have it set for home net working...This is a Cisco DPC 3010 as in the title...I am connected directly to the modem with a cat cable that worked fine on other computer and am not even trying to use any wireless... I am sometimes able to do 1 thing like text with 1 tab open, Facebook games are out... Sometimes the page won't full load... it is worse than old dial-up... I really feel it is in the modem settings which usually auto config. when plugged in and rebooted properly. I may not make the 2 weeks with this...Event Viewer shows 120 events and this last one is a copy in Text form...This has taken me 70 mins to write this because of page loading normally I could do this in 5 mins...I have an i5 dual core with 8Gb ram on it's way and know this would be much slower but this is beyond ridiculous...I eliminated the Bloatware from the factory reset and deleted some programs so no conflicting software's... I have safely turned off all unnecessary programs...I can plug into another laptop and it gets high speed but for some reason I see that it is not connecting with that Acer the same way and seems to have rto be manually configured... I am just a bit lost when it comes to configuring networks and setting up a modem... Well I hope this extra info helps you to help me... Any help to maybe get the manual broadband setting corrected would be appreciated, thank you for any and all help...
Event viewer shows: Log Name: Microsoft-Windows-Diagnostics-Performance/Operational
Source: Microsoft-Windows-Diagnostics-Performance
Date: 4/26/2015 6:00:03 AM
Event ID: 100
Task Category: Boot Performance Monitoring
Level: Critical
Keywords: Event Log
Computer: ***-**
Windows has started up:
Boot Duration : 162473ms
IsDegradation : false
Incident Time (UTC) : ‎2015‎-‎04‎-‎26T12:56:07.858800600Z
Event Xml:
<Event xmlns="">
<Provider Name="Microsoft-Windows-Diagnostics-Performance" Guid="{CFC18EC0-96B1-4EBA-961B-622CAEE05B0A}" />
<TimeCreated SystemTime="2015-04-26T13:00:03.229289400Z" />
<Correlation ActivityID="{846D3364-76EF-0001-6718-D65C2080D001}" />
<Execution ProcessID="1764" ThreadID="3876" />
<Security UserID="S-1-5-19" />
<Data Name="BootTsVersion">2</Data>
<Data Name="BootStartTime">2015-04-26T12:56:07.858800600Z</Data>
<Data Name="BootEndTime">2015-04-26T12:56:07.858800600Z</Data>
<Data Name="SystemBootInstance">19</Data>
<Data Name="UserBootInstance">11</Data>
<Data Name="BootTime">162473</Data>
<Data Name="MainPathBootTime">76594</Data>
<Data Name="BootKernelInitTime">100</Data>
<Data Name="BootDriverInitTime">8135</Data>
<Data Name="BootDevicesInitTime">3211</Data>
<Data Name="BootPrefetchInitTime">0</Data>
<Data Name="BootPrefetchBytes">0</Data>
<Data Name="BootAutoChkTime">0</Data>
<Data Name="BootSmssInitTime">10004</Data>
<Data Name="BootCriticalServicesInitTime">2272</Data>
<Data Name="BootUserProfileProcessingTime">2594</Data>
<Data Name="BootMachineProfileProcessingTime">2</Data>
<Data Name="BootExplorerInitTime">9741</Data>
<Data Name="BootNumStartupApps">17</Data>
<Data Name="BootPostBootTime">85879</Data>
<Data Name="BootIsRebootAfterInstall">false</Data>
<Data Name="BootRootCauseStepImprovementBits">0</Data>
<Data Name="BootRootCauseGradualImprovementBits">0</Data>
<Data Name="BootRootCauseStepDegradationBits">0</Data>
<Data Name="BootRootCauseGradualDegradationBits">0</Data>
<Data Name="BootIsDegradation">false</Data>
<Data Name="BootIsStepDegradation">false</Data>
<Data Name="BootIsGradualDegradation">false</Data>
<Data Name="BootImprovementDelta">0</Data>
<Data Name="BootDegradationDelta">0</Data>
<Data Name="BootIsRootCauseIdentified">false</Data>
<Data Name="OSLoaderDuration">339923</Data>
<Data Name="BootPNPInitStartTimeMS">100</Data>
<Data Name="BootPNPInitDuration">6272</Data>
<Data Name="OtherKernelInitDuration">890</Data>
<Data Name="SystemPNPInitStartTimeMS">6683</Data>
<Data Name="SystemPNPInitDuration">5074</Data>
<Data Name="SessionInitStartTimeMS">12237</Data>
<Data Name="Session0InitDuration">2706</Data>
<Data Name="Session1InitDuration">1428</Data>
<Data Name="SessionInitOtherDuration">5868</Data>
<Data Name="WinLogonStartTimeMS">22242</Data>
<Data Name="OtherLogonInitActivityDuration">42014</Data>
<Data Name="UserLogonWaitDuration">60478</Data>

message edited by DrPseudo

Report •

Related Solutions

April 26, 2015 at 05:46:39
ooops - missed the model number in the original post header...

Taking an age to do anything... is a good indication that there is a lot of "other" stuff going on in the background.

I would suggest a few clean out routines.

Download and burn to DVD the (free) ISO for Kaspersky Rescue Disk; boot with it. It will load itself into RAM only. It will then go online to update itself after which it will scan the system fully; and clean out anything nasty it finds...

After running Kaspersky download and run:



Junkware Removal Tool (JRT)

JRT installs to the desktop from you run it. It will present a dos style window; follow the instructions given there. JRT will reboot the system as part of the process.

Retain any logs generated from the above; as others may suggest further steps based on their contents.

All of the above utils are regularly recommended here; safe to use - and free.

message edited by trvlr

Report •

April 26, 2015 at 06:29:14
This is the manual for your model (I hope)…

Doesn’t give much info though about the lights colour sequences…

This discussion refers to a similar situation to yours; and there is possible solution at the very end?

and another discussion.. although not sure if it truly offers a solution or not…

This one however does go down the road I initially had in mind… That it “may” be due to a problem with the incoming signal… Even though you say you’re using a cat-5 cable (that is OK elsewhere) for your connection via the Acer to the Cisco, , are you sure your incoming connection is OK (its cable and even the actual feed into the house/apartment)?

and this one may also actually explain what’s going on… Also check the link it contains…

My feeling is that the modem is OK; and that you have issues with junk etc. on the Acer; that you may have corrupted files even... The suggested clean out routine would be a good starting point...

And after teh clean up etc... if things are still a "little" slow/amiss.. perhaps run this utility:

It's safe to use; and does what it says on the tin...

Report •

Ask Question